Margarite Guevara

Cashier

Fairfield,CA

Summary

Dynamic and detail-oriented state licensed cosmetologist with a proven track record at Jovance Beauty & Wellness Salon. Expert in hair styling techniques and client consultations, I excel in building strong client relationships, enhancing retention through exceptional service. A highly motivated self-starter, I implement innovative hair treatments that elevate client satisfaction.

Overview

Certification

Work History

Hair Cutter/ Hair Stylist

Jovance Beauty & Wellness Salon

2001 - 2023

Provided outstanding customer service by offering personalized consultations.
Executed a variety of hair cutting, coloring, and styling techniques to meet client preferences.
Mentored junior stylists on best practices in hair care and salon operations.
Implemented new hair treatment services that enhanced client satisfaction and retention rates.
Maintained cleanliness and organization of workstations to comply with health standards.
Developed strong relationships with clients, fostering loyalty and repeat business through follow-up communications.
Collaborated with team members to create promotional events that increased salon visibility in the community.
Stayed current with industry trends and techniques through ongoing education and training workshops.
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.

Cashier Assistant

CVS Pharmacy

01.2017 - 2022

Assisted customers with product inquiries and transactions, enhancing overall shopping experience.
Operated cash register efficiently, ensuring accurate processing of payments.
Maintained organized merchandise displays, contributing to store aesthetics and customer engagement.
Collaborated with team members to ensure timely stock replenishment on shelves.
Helped customers complete purchases, locate items, and join reward programs.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Worked with other associates to support cashiers and management needs.
Cleaned and sanitized cashier workstation and scanning area.
Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Bagged items securely to minimize breakages and reduce losses.
Removed trash, swept, and mopped floors for professional appearance.
Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Collaborated with team members to maintain a positive work environment and boost employee morale.
Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Increased store loyalty by engaging customers with friendly and helpful service.

Cashier, Sales Associate

Ross Dress for Less

1995 - 1998

Handled customer transactions swiftly and accurately through point-of-sale systems.
Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
Managed cash register operations, ensuring proper handling of cash and credit transactions.
Maintained organized checkout area, contributing to a clean and inviting retail environment.
Collaborated with team members to optimize workflow during peak hours for improved efficiency.
Trained new cashiers on register operation and customer service best practices.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Conducted daily cash audits to ensure accuracy and compliance with financial policies.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Cost

Bjoryn’s Beauty College

Vallejo, CA

08.1997

High School Diploma -

Vintage Senior High

Napa, CA

06.1976

Skills

Quick learner
Client consultation
Appointment scheduling
Hair styling techniques
Detail-orientated
Customer consultation
State licensed cosmetologist
Hair extensions
Highly motivated self-starter
Strong leader
Highlights and lowlights

Natural hair care
Styling tools
Appointment coordination
Cuts for women
Sales expertise
Outstanding client retention
Creative coloring
Chemical safety
Hair maintenance expert
Makeup application