Margarito Flores
Lake Forest,CA
Summary
Highly-qualified Project Manager/Operations Manager offering 15+ years of customer service experience. Hands-on manager and team leader dedicated to providing high-quality, efficient operations in support of all facility needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Substitute Custodian
Newport Mesa USD
Costa Mesa, CA
12.2025 - Current
- Maintained cleanliness and sanitation standards across school facilities.
- Operated cleaning equipment, including floor buffers and vacuums, efficiently.
- Restocked supplies to ensure availability for daily operations.
- Assisted in setup and breakdown of school events and activities.
- Trained new custodial staff on safety protocols and efficient cleaning techniques.
SENIOR CUSTODIAL
Ronald Regan UCLA Medical Center
Los Angeles, CA
11.2023 - 12.2024
- Supervised daily cleaning operations to ensure compliance with health and safety standards.
- Trained and mentored junior custodial staff on best practices and efficient cleaning techniques.
- Conducted regular inspections of facilities to identify maintenance needs and improvement opportunities.
- Developed and implemented cleaning schedules to optimize workflow and resource allocation.
EVS SUPERVISOR
Saddleback Memorial Medical Center
Laguna Hills, CA
08.2022 - 08.2023
- Evaluated over 25 employee performance and recommended promotions, transfers and dismissals.
- Cross-trained existing employees to maximize team agility and performance during second and third shifts.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Adhered to safety protocols by enforcing proper equipment usage.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Daily rounding and inspecting of patient rooms, restrooms, utility rooms, medication rooms, offices, waiting areas, and other areas as assigned in accordance with standard policy and procedures.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
- Handled emergency situations calmly under pressure while directing staff response efforts effectively.
- Streamlined processes for inventory management, reducing waste and lowering supply costs.
- Placed orders for housekeeping supplies and guest toiletries.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Maintained required records of work hours, budgets and payrolls.
- Collaborated with other custodial staff to complete large-scale cleaning projects efficiently and within deadlines.
- Increased customer satisfaction by responding to requests for additional cleaning services in a timely manner.
- Ensured compliance with environmental regulations by properly disposing of hazardous materials according to guidelines.
- Promoted teamwork among custodial staff through regular meetings focused on collaboration, problem-solving, and goal-setting initiatives.
- Improved facility cleanliness by implementing efficient custodial procedures and utilizing appropriate cleaning materials.
Project Manager
Millard Mall Services/The Shops At Carlsbad
Carlsbad, CA
11.2019 - 08.2022
- Responsible for meeting company goals and objectives through planning, organizing, controlling organizational resources, and leading employees.
- Working with over 15 personnel to provide timely and courteous responses to meet customer needs.
- Hire, train and supervise janitorial staff. Conduct safety training and coordinate staff schedules.
- Maintain, track, and order inventory and supplies.
- Fostered relationships with vendors to promote positive working relationships.
- Conduct regular inspections and make recommendations to leadership.
- Coordination of outside services (i.e. pest control, window cleaning, waste management, delivery vendors, parts and equipment repairs)
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Coordinated material procurement and required services for projects within budget requirements.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
Housekeeping Supervisor
Eurest Services/Johnson And Johnson
Irvine, CA
01.2019 - 11.2019
- Assigned and supervised a dozen housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Assisted with special facility events by preparing rooms, installing tables and chairs, and transporting supplies.
- Supervise, train, and inspect performances of housekeeping staff to ensure all procedures are completed to company standards.
- Negotiated with suppliers to secure cost-effective purchasing agreements for cleaning supplies.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
- Assist in hiring process; interview, hiring, and training of new personnel.
- Maintain, track, and order inventory and supplies.
- Communicated repair needs to maintenance staff.
- Maintained required records of work hours, budgets and payrolls.
EVS Technician
Aramark/Mission Hospital
Mission Viejo, CA
07.2015 - 12.2018
- Clean and maintained off site surgical center affiliate to Mission Hospital.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Performed regular equipment maintenance and reported problems to supervisor.
- Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.
- Supervised supplies in inventory and submitted reorder requests.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
- Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
Purchasing Manager
Santa Teresita Medical Center
Duarte, CA
05.2003 - 07.2015
- Sourced vendors, built relationships, and negotiated prices.
- Purchased all products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Streamlined communication between departments to ensure timely delivery of materials required for production schedules while reducing excess inventory levels.
- Collaborated with cross-functional teams to identify cost-saving opportunities in the supply chain.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Managed cross-functional teams responsible for the procurement, storage, and distribution of goods, ensuring seamless flow of products throughout the organization.
- Improved order accuracy and reduced lead times for critical materials by closely monitoring demand patterns and adjusting purchasing plans accordingly.
- Generated reports on purchasing activities to support management decisions.
Education
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA06.1988
Skills
- Dependable and reliable
- Bilingual in English/Spanish
- Able to multi task and prioritize
- Great people skills
- Able to exhibit initiative, responsibility, flexibility, and leadership
- Able to work and maintain under changing and stressful environments
- Great communication skills
- Ability to work independently
- Great leader and role model
- Passion for customer service
Languages
Spanish
Professional Working
Timeline
Substitute Custodian
Newport Mesa USD
12.2025 - Current
SENIOR CUSTODIAL
Ronald Regan UCLA Medical Center
11.2023 - 12.2024
EVS SUPERVISOR
Saddleback Memorial Medical Center
08.2022 - 08.2023
Project Manager
Millard Mall Services/The Shops At Carlsbad
11.2019 - 08.2022
Housekeeping Supervisor
Eurest Services/Johnson And Johnson
01.2019 - 11.2019
EVS Technician
Aramark/Mission Hospital
07.2015 - 12.2018
Purchasing Manager
Santa Teresita Medical Center
05.2003 - 07.2015
High School Diploma -
Thomas Jefferson High School