Margarito Marin Hernandez
Wasco,CA
Summary
Knowledgeable Money Center Associate with 2 years of experience in customer service. Successful at accurate and quick work with extensive knowledge of credit card applications and money services support. Adept at working efficiently under pressure and maintaining professionalism.
Overview
4
4
years of professional experience
Work History
Money Center Associate
Walmart
01.2022 - Current
- Assisted customers with account inquiries, resolving issues promptly to maintain a high level of satisfaction.
- Collaborated with team members to achieve branch goals and improve overall performance.
- Demonstrated adaptability by quickly learning new systems/software updates for seamless integration into daily tasks and improved service delivery.
- Exceeded sales targets by proactively promoting relevant products and services based on individual client needs.
- Loaded customer credit cards and signed up new customers for card programs.
- Completed regular audits of cash drawers to ensure compliance with regulatory requirements and company guidelines.
- Supported management with various administrative duties including scheduling appointments, filing documents, and maintaining records for efficient operation of the branch office.
Food Service Manager
La Imperial
08.2020 - 12.2021
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
High School Diploma -
Wasco High School
Wasco, CA05.2019
Skills
- Banking regulations knowledge
- Money Handling
- Professionalism and Ethics
- Continuous Learning Attitude
- Cash handling expertise
- Decision-Making Competence
- Fraud Detection Skills
- Transaction processing accuracy
- Financial Transactions Management
- Money transfers
- Bill payment
- Technical Support
- Performance Improvement
- Staff Management
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Money Center Associate
Walmart
01.2022 - Current
Food Service Manager
La Imperial
08.2020 - 12.2021
High School Diploma -
Wasco High School
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