Margaux Quebedeaux

• Coordinated and scheduled hundreds of interviews annually, ensuring a seamless candidate and hiring manager experience.
• Posted and managed job advertisements across 10+ external job boards, increasing candidate pipeline visibility and consistency.
• Established the company’s first standardized recruitment metrics baseline, enabling leadership to track KPIs such as time-to-fill, source effectiveness, and pipeline health for the first time.
• Designed and implemented Standard Operating Procedures (SOPs) that reduced recruiter onboarding time by approximately 30% and standardized best practices across the team.
• Led process improvement projects that streamlined workflows, cutting manual administrative tasks by an estimated 20%.
• Administered and optimized the Applicant Tracking System (ATS), improving data integrity and reducing reporting errors by 90% compared to prior manual tracking.
• Produced and maintained the Leadership Recruitment Report, delivering actionable insights that informed executive decision-making and resource allocation.

Key Achievements:

• Built the company’s first reliable recruitment reporting framework, transforming anecdotal hiring data into measurable KPIs.
• Enabled leadership to make data-driven hiring decisions by introducing clean, consistent metrics where none previously existed.
• Increased efficiency and recruiter productivity by introducing SOPs and process improvements that reduced administrative burden.

• Coordinated program logistics and resource allocation, enhancing operational efficiency and supporting successful project delivery.
• Developed and maintained comprehensive documentation, ensuring accuracy and compliance with organizational standards and procedures.
• Led cross-functional teams in executing administrative initiatives, fostering collaboration and improving workflow processes.
• Implemented process improvements that streamlined communication and reduced project turnaround time, enhancing overall effectiveness.
• Provided cross-functional support to Executive Leadership, Finance, HR, Client Delivery, Talent Acquisition, Business Operations, and Legal departments, ensuring seamless collaboration and operational efficiency.
• Developed and finalized over 40 Standard Operating Procedures (SOPs) across Business Operations teams, creating consistency and compliance in workflows.
• Managed the purchasing card program for 3 departments, overseeing vendor requests and ensuring accurate financial tracking.
• Supported the Client Delivery Team with program and project work, including reporting, onboarding, editing deliverables, quarterly slide deck creation/execution, and audit preparation.
• Partnered with Talent Acquisition to strengthen recruiting efforts, including job postings, interview coordination, and candidate onboarding.
• Designed and implemented an onboarding guide and updated documentation, driving process improvements and enhancing new-hire experience.
• Planned and executed between 2-5 team events (virtual and in-person) per quarter, fostering engagement and collaboration across departments.
• Collaborated with the Executive Assistant on strategic projects and administrative tasks to support executive priorities.
• Served as an active DEI Committee member and chaired subcommittees, advancing diversity and inclusion initiatives.
• Developed and chaired the company’s pilot Employee Resource Group (ERG), building community and engagement among dozens of employees.

Key Achievements:

• Established SOPs that standardized operations across multiple departments, reducing inefficiencies and improving compliance.
• Introduced onboarding documentation and guides that streamlined new-hire integration and reduced ramp-up time.
• Successfully launched and chaired the company’s first ERG, creating a model for future employee engagement programs.
• Strengthened cross-departmental collaboration by serving as a central liaison across six major business functions.

• Managed schedules and coordinated daily activities, balancing multiple priorities across diverse needs and temperaments.
• Delivered structured programs by planning, preparing, implementing, and evaluating activities, ensuring consistency and measurable outcomes.
• Applied conflict resolution strategies to mediate disputes, fostering empathy, accountability, and positive interpersonal relationships.
• Taught life skills and time management, adapting approaches to different developmental stages — demonstrating instructional and coaching ability.
• Organized events and logistics including playdates and outings, enhancing social development and peer collaboration.
• Prepared reports and maintained documentation, tracking progress toward goals, attendance, and behavioral observations to support performance evaluation.
• Collaborated with stakeholders (parents and educators) to align on expectations, progress, and developmental objectives.
• Ensured compliance with safety and wellbeing standards, creating a structured environment that balanced nurturing care with accountability.
• Strengthened social-emotional development through consistent application of conflict resolution and positive reinforcement.
• Successfully balanced competing priorities across three children, demonstrating adaptability and strong organizational skills.
• Designed engaging activities that promoted teamwork, responsibility, and independence — transferable to program coordination and team-building initiatives.

• Coordinated cross-functional teams to enhance project delivery timelines, resulting in improved operational efficiency across multiple initiatives.
• Developed and implemented strategic communication plans to facilitate stakeholder engagement, leading to increased project visibility and support.
• Analyzed project performance metrics and presented findings to senior management, influencing data-driven decisions for future initiatives.
• Mentored junior team members on best practices in project management, fostering skill development and enhancing team capabilities.
• Receive and respond to urgent scheduling requests for the Northern California Region
• Utilize the ability to stay calm and ease distressed callers
• Demonstrate effective & professional communication with engineers, upper management, technical & sales staff, clients as well as other service operators
• Responsible for assigning work and coordinating calendars of 18 Field Service Engineers
• Monitor the distance between jobs site to reduce the stress that comes with last minute changes
• Maintain and updated all activity logs daily
• Dedicated scheduler for special account across multiple states and regions
• Developed a timeline for completion of project and coordinate with various internal teams to improve timeline by collecting data and creating viable long term solutions.
• Act as liaison between multiple internal teams and communicate customer and internal needs to satisfy all parties needs within the limited time frame.
• Coordinate conference calls to initiate changes and collect additional data for improvement analysis.
• Analyze customer and internal feedback to determine where improvements can be implemented & propose recommendations to management.
• Primary scheduler for preventative maintenance, battery maintenance, battery replacement and start up services for Northern California
• Manage 25+ accounts per week to oversee upcoming projects and unique customer needs
• Utilize open communication between the customer and other internal teams
• Acted as liaison between sales and services received

• Designed and implemented inclusive educational programs that fostered engagement and participation among diverse student populations.
• Collaborated with educators to develop tailored learning plans, enhancing student success and accommodating individual needs.
• Facilitated professional development workshops to equip staff with effective strategies for inclusive teaching practices.
• Assessed student progress and provided constructive feedback, ensuring alignment with educational goals and continuous improvement.
• Supervised classrooms of up to 28 children, planning, preparing, implementing, and evaluating daily programs while maintaining a positive, controlled environment.
• Supported students in redirecting challenging behaviors, applying positive reinforcement, and facilitating the development of social skills with peers.
• Maintained accurate records of student progress, attendance, and behavior observations on a daily basis to inform instructional adjustments and support services.

Key Achievements:

• Successfully introduced inclusive programming that increased student participation and engagement across diverse learning needs.
• Strengthened collaboration among educators by developing individualized learning plans that improved student outcomes.
• Enhanced staff capacity for inclusive education through targeted professional development workshops.
• Built a classroom environment that balanced structure with individualized support, resulting in improved behavior management and peer relationships.