Margdalene Blamo

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Provides individual and group counseling as scheduled. Maintains a caseload of up to 20 clients.

• Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
• Facilitating groups
• Maintained comprehensive client files according to program standards and physician requests.
• During Documentation, Shift Reports, Assessment, Sessions, group notes and weekly treatment notes.
• Relayed relevant patient care details to supervisory staff.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Writes effective treatment plans.
Provides individual and group counseling as scheduled. Maintains a caseload of up to 8 clients.
Maintains accurate and timely documentation in case records according to agency policy and regulatory requirements.
Assists in providing a safe and respectful environment for treatment.
Attends and participates in all assigned meetings and committees.
Other responsibilities/tasks as assigned by the Program Director.
Coordinates with legal entities as required, ex. CPS, Drug Court, Parole, Probation, Family Court, etc.

• Supported patient comfort and safety by adjusting bed rails and equipment.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Help patient order meals.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.