Summary
Overview
Work History
Education
Skills
Timeline
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Margeret Moody

Exton,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptonist position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Customer Service Cashier

CVS Pharmacy
08.2022 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Utilized various software applications to process customer orders.
  • Participated actively in team meetings to discuss strategies for improving overall performance within the department.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Customer Service Representative

AQUA Of Pennsylvania
08.2006 - 02.2008
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Cross-trained and backed up other customer service managers.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Conveyancing Clerk

Benchmark Conveyancing
01.2004 - 07.2006
  • Worked closely with litigation attorneys to research, complete trial preparations, and create document drafts for court use.
  • Coordinated appointments between clients, solicitors, and lenders for seamless signing of crucial paperwork at key stages in the transaction process.
  • Enhanced overall client experience by providing exceptional customer service over the phone, through email correspondence, and in-person meetings.
  • Managed administrative tasks for firm partners and associates.

Real Estate Assistant

Kathy Stowe ReMAX
01.2000 - 01.2004
  • Implemented strategies to optimize successful closing of real estate transactions.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.

Education

Associate of Applied Science - Paralegal Studies

Delaware County Community College
Media, PA
06.2006

High School Diploma -

Yeadon High School
Yeadon, PA
06.1975

Skills

  • Service Minded
  • Call Response and Transfer
  • Wire Transfers
  • Policies and Procedures
  • Refund handling
  • Patience and composure
  • Reliable and Responsible
  • Product restocking
  • Customer Focus
  • Relationship Building

Timeline

Customer Service Cashier

CVS Pharmacy
08.2022 - Current

Customer Service Representative

AQUA Of Pennsylvania
08.2006 - 02.2008

Conveyancing Clerk

Benchmark Conveyancing
01.2004 - 07.2006

Real Estate Assistant

Kathy Stowe ReMAX
01.2000 - 01.2004

Associate of Applied Science - Paralegal Studies

Delaware County Community College

High School Diploma -

Yeadon High School

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Margeret Moody