MARGIE AVILA
Fillmore,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Radiology Scheduler
Grossman Imaging Centers
Oxnard
09.2009 - Current
- Ensured that all necessary paperwork was completed accurately before scheduling an appointment.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds, MRIs, and Nuclear Medicine for patients.
- Explained the purpose of each test to patients to ensure understanding prior to procedure.
- Provided excellent customer service by answering inquiries in a timely manner.
- Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.
- Coordinated patient appointments with physicians, hospitals and other healthcare facilities.
- Checked incoming emails regularly and responded quickly when necessary.
- Monitored changes in regulations regarding radiology procedures and communicated updates to colleagues.
- Assessed patient eligibility for radiology studies according to protocol guidelines.
- Resolved any conflicts or issues related to scheduling errors or missed appointments.
- Verified insurance coverage for radiology procedures to ensure accurate billing practices.
- Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
Education
Some College (No Degree) - Medical Billing And Coding, Medical Terminology
Ventura College
Ventura, CA01-1998
Skills
- HIPAA Compliance
- Insurance Verification
- Appointment Coordination
- Patient Scheduling
- Organizational Skills
- Problem-solving abilities
- Professionalism
- Reliability
- Multitasking
- Adaptability and Flexibility
- Excellent Communication
Timeline
Radiology Scheduler
Grossman Imaging Centers
09.2009 - Current
Some College (No Degree) - Medical Billing And Coding, Medical Terminology
Ventura College
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