Summary
Overview
Work History
Education
Skills
Timeline
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Margie Clark

Margie Clark

Lexington,Ky

Summary

Proven Press Operator at Mr. Linen, excelling in machine operation and fostering team collaboration. Demonstrated expertise in quality control and critical thinking, contributing to continuous improvement initiatives. Skilled in ensuring safety and optimizing production efficiency, with a strong focus on achieving top-notch quality outcomes.

Overview

32
32
years of professional experience

Work History

Press Operator

Mr. Linen
03.2022 - Current
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
  • Reviewed completed orders for quality and accuracy.

Dispatcher

Tech 24
05.1992 - 03.2020
  • Answered phones., entered service calls, handled invoicing and warranty claim for multiple manufacturers
  • Managed high-stress situations calmly
  • Communicated with drivers and personnel to coordinate timely arrivals
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, in state and other states.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Informed customers of progress to identify possible delays and provide real-time updates for technician arrivals
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Dispatched calls from 3rd parties and updated information in the system as well as ours.
  • Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands

Education

GED

Skills

  • Machine Operation
  • Quality Control
  • Production Monitorin
  • Machine Start-Up and Shut-Down
  • Material Handling
  • Attention to Detail
  • Clear Communication
  • Critical Thinking
  • Work Planning and Prioritization
  • Quality Inspections
  • Material Sorting and Categorizing

Timeline

Press Operator

Mr. Linen
03.2022 - Current

Dispatcher

Tech 24
05.1992 - 03.2020

GED

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Margie Clark