Administrative Assistant who continually maintains a positive attitude while interacting with
demanding tasks.
Executive Assistant with expertise in problem solving and managing daily office functions.
Experienced Manager with a strength in managing multiple projects simultaneously and
fostering a cohesive staff.
Human Resources Agent with varying levels of experience in recruiting and staffing employees,
employee benefits, employee and labor relations, HR information and payroll, and employee
training and development.
Overview
21
21
years of professional experience
Work History
Human Resources Coordinator
Home Health Care, Health Services, Consumer Direct Care Network of Washington State
2021.03 - Current
Compassionate aid that assists with patients personal daily services, such as assistance
with grooming, dressing and other hygienic duties
Monitors patient condition by observing physical and mental condition, and assists in a
range of physical, speech and occupational therapies
Transportation assistance for medical appointments as well as other needs, like
shopping, visit to family/friends residences
Planning and preparing of daily needs including but not limited to daily medications and
weekly meal planning
Housekeeping, cooking, and Companionship to assist client in all aspects of a healthy
living environment
Executive Sales Administrator
NATIVEWORKS
Puyallup, WA
2009.06 - Current
Communicating and handling customer information and processing orders
Payroll, Scheduling, Accounting and bookkeeping
Generate client leads, increase the number of customers, answer client queries and
prepare sales documentation
Modified a comprehensive financial reporting package to reflect growing organizational
complexity
Performed accounts receivable duties including invoicing, researching chargeback,
discrepancies and reconciliations
Assumed ownership over team productivity and managed workflow to meet or exceed
quality service goals
Frequently used word processing, spreadsheet, database and presentation software
Monitored patient medication plans
Energetic Human Resources Coordinator
Nisqually Red Wind Casino
Olympia, WA
2019.12 - 2020.11
That assisted with the administration of HR
functions in a 650 plus staffed tribal casino
Developed innovative structures which helped to develop a high-performance workforce
and manageability
Works with HRIS to maximize all team members processes HR (related and other) to
ensure the platform is used as an effective tool for casino, team members, casino
departments, HR department, and TGA
Develop methods for compiling and analyzing data while working on special projects for
HR, department/leaders, and TGA to establish and maintain a positive, smooth-running
work environment
Enhances visibility of the HR department by implementing established best practices and
developing strong working relationships with team members
Lead all employees in daily tasks, providing instruction and answering inquiries to enable
all staff members to complete their responsibilities quickly and successfully
Interview potential new employees and evaluate whether they would make a strong
addition to the team and offer new, current, and past employees job opportunities that
best fit there skill set to fill positions for the casino
Assist in administrative duties for all members of the HR team as well as all department
managers and supervisors in the casino
Personal Caregiver
Eleanore Corless
Olympia, WA
2010.04 - 2020.03
Assist client with daily activities
Provide personal care tasks such as; hygiene, eating, dressing, and toileting
Companionship
Prepare heart healthy and low sodium meals and snacks for client
Assists by helping patient in and out of bed, baths, or vehicles
Change bed linens, clean house, and assist in keeping home neat and clean
Take and record vital signs
Perform general household tasks including laundry, shopping, errands and transportation
Implement and support resident-care plans
Administrative Assistant/Receptionist
Patriots Landing
DuPont, WA
2011.06 - 2012.09
Answered and quickly redirected up to 5 calls per minute
Audited new customer files to verify medical necessity and satisfaction of coverage
criteria
Assessed urgency and priorities before accepting or declining appointments and
meetings with the office manager
Planned and coordinated logistics and materials for board meetings, committee
meetings and staff events
Handled administrative tasks of confidential nature requiring initiative and judgment on a
regular basis
Composed, aggregated, edited, proofread correspondences, reports and other
documents
Grocery Store and Customer Service Clerk
Albertsons
Olympia, WA
2009.08 - 2010.09
Verified all deliveries against invoices and completed shortage and overage reports
Memorization of hundreds of codes, rules and regulations in a variety of departments
Ensured superior customer experience by addressing customer concerns, demonstrating
empathy and resolving problems on the spot
Managed a wide variety of customer service and administrative tasks to resolve
customer issues quickly and efficiently
Directed calls to appropriate individuals and departments
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Personal Assistant and Nanny
Gotfriedson family
Olympia, WA
2005.04 - 2010.07
Coordinated and planned vacations for the family
Daily Tasks
Childcare for young
children
Planned and supervised all personal travel arrangements including: air travel, ground
transportation, and accommodations
Maintained and managed activities, commitments, and schedules
Planned the time table schedule of business, personal and weekly and daily vents
Efficiently managed telephone calls, emails and collected/ sort mail
Assisted in early childhood development; motor skills, social manners, training
Scheduled and coordinated creative and educational activities weekly
Core skills acquired; adaptability, planning and organizing, and good communication
skills
Assistant Manager
Avenue Store
Lakewood, WA
2002.04 - 2005.09
Open and close store using security systems and contacted security center if applicable
for safety purposes
Bank deposits (daily) created Inventory checklist and handled merchandising through
the company's distributor
Provide customer service via sales and customer satisfaction while exceeding
company's daily goal setting sales
Promoted to Assistant Manager after 3 months of growing knowledge of the company's
expectations of their team members
Trained new employees on store processes and procedures via POS, company
expectations and guidelines
Managed a group of staff members
Provided, achievements, coaching, and other
disciplinary actions as necessary for company policies
Oversaw day to day store operations
Assistant Manager
Ross Dress For Less
Olympia, WA
2004.06 - 2005.04
Assisted the store manager in daily operation of the store via security measures for
opening and closing stores
Assisted manager in placing purchase orders and managing inventory
Reconciled tills and provided change to associates
Communicated company newsletters and other information to staff regularly
Completed daily store open/close functions
Coordinated, arranged and led sales meetings and calls
Education
Master of Public Administration, MPA - Tribal Governance and
AdministrationThe Evergreen State College
June 2014
Associate of Arts, AA - Psychology
South Puget Sound Community College
June 2011
Bachelor of Arts, BA - American Indian
StudiesThe Evergreen State
College
June 2001
Skills
Accounts Payable HRIS Performance Management
Accounts Receivable Human Resources Project Management
Conflict Resolution Microsoft Outlook Supervising Experience
Conflict Management Microsoft Powerpoint Talent Acquisition
Customer Service Microsoft Word Team Building
Employee Orientation Office Management Training & Development
Google Docs Payroll Word Processing
Additional Information
AWARDS
, January 2010
Academic Excellence award for the outstanding work achieved in the quarter that represents
hard work and diligent researching.
Academic Excellence
April 2011
Academic Excellence award for the outstanding work achieved in the quarter that represents
hard work and diligent researching.E
CERTIFICATIONS & LICENSES
Money Talk from Washington State Coalition Against Domestic Violence August
The certificate advocated for victims rights in employment for employers and employees for the
safety and well being of an organization
Washington State Driver's License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Coordinator
Home Health Care, Health Services, Consumer Direct Care Network of Washington State
2021.03 - Current
Energetic Human Resources Coordinator
Nisqually Red Wind Casino
2019.12 - 2020.11
Administrative Assistant/Receptionist
Patriots Landing
2011.06 - 2012.09
Personal Caregiver
Eleanore Corless
2010.04 - 2020.03
Grocery Store and Customer Service Clerk
Albertsons
2009.08 - 2010.09
Executive Sales Administrator
NATIVEWORKS
2009.06 - Current
Personal Assistant and Nanny
Gotfriedson family
2005.04 - 2010.07
Assistant Manager
Ross Dress For Less
2004.06 - 2005.04
Assistant Manager
Avenue Store
2002.04 - 2005.09
Master of Public Administration, MPA - Tribal Governance and
AdministrationThe Evergreen State College
Associate of Arts, AA - Psychology
South Puget Sound Community College
Bachelor of Arts, BA - American Indian
StudiesThe Evergreen State
College
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