Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margie DeHaven

Summary

Accomplished Parking Manager with a proven track record at Ampco, adept in regulatory compliance and customer service. Excelled in roles requiring fuel handling expertise and strong communication skills, enhancing operational efficiency and customer satisfaction. Demonstrated exceptional problem-solving abilities and a commitment to safety, significantly improving workplace standards.

Overview

35
35
years of professional experience

Work History

Fueler

Transdeve
10.2018 - 07.2024

Brought transit vehicles up from fuel line. Took through bus wash drove around to fuel island. Fueled bus and cleaned . Took to maintenance if so ordered or needed to be checked out before leaving bus yard

Cashier

IPM Parking
03.2014 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Handled cash with high accuracy and took care to check bills for fraud.

Parking Manager

Standard Parking
03.2005 - 12.2012
  • Aintained streamlined traffic flow during busy periods by effectively directing both pedestrian and vehicular traffic around the parking area.
  • Optimized staff scheduling in accordance with business needs, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Maintained a safe and secure parking environment by enforcing strict adherence to safety policies and procedures.
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
  • Resolved customer complaints or problems to decrease escalation issues to corporate.
  • Inspected equipment to maintain proper functioning during peak activity.
  • Ordered materials, supplies or equipment for special projects.

Parking Manager

Ampco
10.1989 - 07.2005

started as a cashier at Pacific Place Mall. Became an assistant manager .

My duties were to over see the cashiers and valets to make sure all operations were running smoothly. Balanced paper work for each day To turn in. Took care of banking procedure for the facility.

left Pacific Place Mall and was given my own garage at First and Union to run. Also had to assist other Manager in there garages.

Education

High School Diploma -

Western High School
Baltimore, MD
06.1972

Skills

Fuel handling expertise

Strong Communication Skills

Clean Driving Record

Adaptable to Weather Conditions

Quality Control Procedures

Regulatory Compliance Awareness

Customer service and assistance

Punctual and Reliable

Cleaning and sanitation

Safety protocol knowledge

Cash Handling

Cash register balancing

Stocking

Flexible Schedule

Cash handling expertise

Basic Housekeeping

Inventory Counts

Payment Processing

Attention to Detail

Problem-solving abilities

Multitasking Abilities

Valid Driver's License

Timeline

Fueler

Transdeve
10.2018 - 07.2024

Cashier

IPM Parking
03.2014 - 08.2017

Parking Manager

Standard Parking
03.2005 - 12.2012

Parking Manager

Ampco
10.1989 - 07.2005

High School Diploma -

Western High School
Margie DeHaven