Margie Finn
Wilmington,DE
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Experienced in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
27
27
years of professional experience
Work History
Interim Assistant Manager, Merchandising
Rite Aid Corp
04.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
Shift Supervisor
Rite Aid Corp
11.2020 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Associate
Rite Aid Corp
02.2020 - 11.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Personal Assistant
Enchanted Listings
02.2015 - 02.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Coordinated events and functions with attention to detail ensuring successful execution.
Customer Account Executive
Comcast, CAE
04.2012 - 06.2013
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
- Enhanced customer experience with personalized assistance and product recommendations.
Media Technician
Woodbine Developmental Center
12.2000 - 06.2011
- Expedited production timelines by actively coordinating with cross-functional teams on project requirements and deadlines.
- Supported live event productions with timely setup and operation of audiovisual equipment.
- Increased client satisfaction through prompt response to technical inquiries and effective problem resolution.
- Boosted audience engagement by creating visually appealing graphics tailored to specific platforms or target demographics.
Administrative Assistant
Woodbine Developmental Center
07.1997 - 12.2000
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Science - Audio And Video Production
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FLAvid Certified | Media Composer Specialist
Avid Technology
Philadelphia, PASkills
- Executive Support
- Proofreading
- Strong Critical Thinking and Problem Solving Abilities
- Schedule/Calendar Maintenance
- Expense Management
- Detail Oriented
- Quick and Eager Learner
- Adaptable and Flexible
- Microsoft Office Suite
- Microsoft Publisher
- Outlook
- Quickbooks
Timeline
Interim Assistant Manager, Merchandising
Rite Aid Corp
04.2023 - 01.2024
Shift Supervisor
Rite Aid Corp
11.2020 - 01.2024
Associate
Rite Aid Corp
02.2020 - 11.2020
Personal Assistant
Enchanted Listings
02.2015 - 02.2020
Customer Account Executive
Comcast, CAE
04.2012 - 06.2013
Media Technician
Woodbine Developmental Center
12.2000 - 06.2011
Administrative Assistant
Woodbine Developmental Center
07.1997 - 12.2000
Associate of Science - Audio And Video Production
The Art Institute of Fort Lauderdale Inc
Avid Certified | Media Composer Specialist
Avid Technology
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