Margie M. Rubio
Oakland
Summary
Empathetic and results-oriented Program Manager with over 15 years of experience in higher education and office management, committed to supporting students' holistic development. Skilled in fostering inclusive, student-centered environments that prioritize both academic success and personal well-being. Experienced in managing programs, budgets, and community partnerships, while advocating for diverse student populations, including veterans and foster youth. A collaborative leader, adept at building strong relationships, providing emotional support, and ensuring continuous improvement through data-driven strategies. Passionate about creating spaces where students feel valued, heard, and empowered to achieve their goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager/NextUp
Merritt College
04.2020 - Current
- Collaborate with the other NextUp Program Managers from Peralta Colleges to ensure a consistency of practice within our District and community partners via zoom
- Contacts community based organizations to establish ongoing liaisons with the college and NextUp Program; develops and implements needs assessment for targeted and general populations as assigned
- Coordinate efforts to support students with applying, enrollment, academic advising and orientation
- Identified and processed schedule assignments and eforms for counselors serving NextUp participants
- Track and analyze student success data to ensure continuous program improvement and development
- Communicate and collaborate effectively with the Peralta District Office of Student Success and Equity
- Monitor and maintain budgets and ensure efficient and effective of NextUp funds
- Work with Financial Aid to ensure NextUp students receive CHAFEE Grants, and SAP appeal completions
- Prepare reports required by local, state and federal entities
- Facilitate weekly workshops via zoom to maintain continuity, student engagement, provide essential needs and emotional support due to COVID-19
- Serve on the College's Student Success and Equity Team
Welcome Center/Veteran Certifier, Student Services Specialist
Merritt College
07.2016 - 04.2020
- Provide high touch customer service to students in a fast paced environment
- Coordinate, schedule and facilitate Welcome Center events, new student orientations, campus yours, graduation informational session, Outreach back-up and on-boarding training for student and hourly staff
- Advocate for students with disabilities, socioeconomic, and diverse cultural backgrounds
- Triage various departmental problems and utilize strategic methods for resolution
- Collaborate with the VPSS and all Student Services Programs to align processes, policies, and procedures
- Oversee the daily operations of the Welcome Center
- Collect and analyze date for preparation of assessment data, Student Learning Outcomes & Annual Program Review
- Coordinate meetings, trainings, and orientations for the Welcome Center
- Interview, hire and train of Student Ambassador/Peer Advisors
- Service as the Veterans Certifying Official with extensive knowledge of State Regulations
- Maintain all files for Veterans students, process benefits, and prepare for audits
Staff Assistant to the Dean of Special Programs and Grants
Merritt College
06.2014 - 07.2016
- Responsible for providing administrative support to nine departments (Outreach/Orientation, Assessment, Welcome Center, Veterans, EOPs/CARE, NEXTUp, Cal WORKs and DSPS working with 40 staff
- Coordinate meetings, trainings and orientations
- Assessed complex problems and provided solutions to uphold a high quality customer service
- Maintained, tracked and balanced budgets, that included budget transfers that included budget transfers, requisitions, eForm, travel and purchases
- Prepared, reviewed, and monitored Classified hourly, student workers allowable time worked and Leave Request
- Prepared documents for Board i.e., hiring packets, reasonable accommodations, and memorandums
- Implemented processes that included an intake filing system and developed data tracking forms
- Maintained various calendars for staff travel and program events
- Assisted in the preparation of reports for the College, District, Country and State reports
- Served as a liaison for the Dean Meetings
- Supported with the tracking of data and analysis for all areas within Special Programs & Grants
Clerical Assistant/Peer Advisor II Student Services Division
Merritt College
11.2013 - 05.2014
- Work in a fast paced environment serving a diverse student population
- Collect Data and input into data base
- Research items for purchasing supplies
- Manage work-study students timesheet
- Assist with front counter support to the various departments: Vice President of Student Services, Admission and Records, Financial Aid, ASMC, and Merritt Health Center
Peer Advisor II/Student Worker
Merritt College
07.2009 - 10.2013
- Greeted incoming students took messages and made follow up phone calls
- Maintained all programs files to meet State compliance
- Assisted with set up of programs events that included: agendas, supplies, marketing materials
Education
Master of Science - Public Health
San Jose State University
San Jose, CA08-2026
B.S. - Criminal Justice & Law Enforcement Admin
California State University East Bay
01.2013
A.A - Social Behavioral Sciences
Merritt College
01.2011
A.A. - Liberal Arts
Merritt College
01.2011
Skills
- Program evaluation
- Data analysis
- Project management
- Community outreach
Awards
- 2023, Completion: Parliament Training
- 2023, Completion: MP 6100 Bylaw Amendments Policy
- 2019, Appreciation: Service Award Classified Senate Merritt College
- 2019, Appreciation: Distinguished Service & Commitment Merritt College
- 2019, Certificate: Mental Health First Aid USA Completion
- 2019, Recognition: Support & Commitment to Special Programs & Grants
- 2018, Recognition: Associated Student of Merritt College Alumni Award
- 2018, Recognition: Dedication & Contributions to First Year Experience IMPACT
- 2018, Certificate: Emotional Intelligence Certification
- 2018, Recognition: Dedication & Contributions to Adelante Summer Bridge Program
- 2017, Certificate: UndocDREAM Training
- 2017, Appreciation: Time, Talent & Service to the Commencement Committee
- 2017, Appreciation: Contributions & Support to the Next UP Foster Youth Program
- 2016, Certificate: Closing the Assessment Loop (SAO & APU) Training
- 2015, Appreciation: Participation & Commitment to the Graduation Committee
- 2014, Appreciation: Title III Grant Project Recognition & Contributions
- 2014, Achievement: Annual Achievement Leadership Award
- 2014, Completion: Roberts Rules of Order
Community Service
- Volunteer, Roses & Concrete Elementary Graduation, Oakland, CA
- Volunteer, Youth & Young Peoples Ministry Director, Grace Baptist Church, Oakland, CA
- Mentor, Bay Area Community Resources
- Mentor, Ralph Bunch High School, Oakland, CA
- Shiloh Annual Community Feed
Training
- 2023, CCCSAA Student Leadership Conference
- 2019, Mental Health First Aid Responder
- 2018, Student Equity Conference
- 2018, Veterans Region III
- 2018, Veterans Summit/Conference
- 2018, Emotional Intelligence Training
- 2017, College Strategic Planning Summit
- 2017, Service Area Outcome (SAO) Assessment & Annual Program Update Training
- 2016, Office of Civil Rights
Committees
- Student Equity and Achievement, Current Member
- ACCJC Committee, Current Member
- Commencement, Co-Chair, 7 Years
- LatinX Graduation, Current Member
- ACCJC Standard I Committee, 2016
- ACCJC Standard II Classified Lead, 2019
- College Council, Voting Member, Current Member
- Classified Senate, Senator
- Guided Pathways, Classified Lead, Current Member
- Professional Development Committee, 5 years and PDC Budget Analyst 3 years
- Peralta Foundation Scholarship Committee, Chair, 3 years
- ASMC Scholarship Committee
- Annual Achievement Awards Committee, 5 years
- Catalog Committee, Student Services Lead
- Student Equity & SSSP Committee
- Student Services Council
- Hiring Committees, Vice President of Student Services x3, Dean Special Programs x2, Staff Assistant Special Programs
Certification
Emotional Intelligence Performance Coach (Ei365)
Timeline
Program Manager/NextUp
Merritt College
04.2020 - Current
Welcome Center/Veteran Certifier, Student Services Specialist
Merritt College
07.2016 - 04.2020
Staff Assistant to the Dean of Special Programs and Grants
Merritt College
06.2014 - 07.2016
Clerical Assistant/Peer Advisor II Student Services Division
Merritt College
11.2013 - 05.2014
Peer Advisor II/Student Worker
Merritt College
07.2009 - 10.2013
A.A - Social Behavioral Sciences
Merritt College
A.A. - Liberal Arts
Merritt College
Master of Science - Public Health
San Jose State University
B.S. - Criminal Justice & Law Enforcement Admin
California State University East Bay
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