Margie O'Keefe

• Explained course of care to patients, families, and caregivers in easy-to-understand terms.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Served as key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in care process.
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.

• Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.

• Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

• Conducted thorough assessments of infants/family needs, enabling more accurate diagnoses and targeted interventions.
• Developed and modified patient care plans and assisted interdisciplinary team in identifying infant/family needs and goals to determine priorities of care.
• Delivered high level of quality care to community-based diverse populations while overseeing and coordinating services.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

• Reduce or eliminate unwanted hair growth (electrolysis.
• Improve skin texture and appearance.
• Enhance relaxation and reduce stress.
• Support overall mental and emotional well-being.

Conducted assessments of patients'/families mental health needs.

• Developing and implementing care plans in collaboration with patients, families, and other healthcare providers.
• Managed complex cases of mentally ill children and families, ensuring optimal treatment plans were executed effectively.
• Provided counseling and support to children and families dealing with mental health issues.
• Collaborated with other healthcare providers and community resources to coordinate care.
• Participated in case conferences and multidisciplinary team meeting to discuss patient care.

• Assessed patients' health status and developed individualized care plans to suit needs.
• Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.