Margie Palmaymesa
Redding,CA
Summary
Compassionate social worker experienced in crisis intervention and client advocacy. Proven ability in case management and conflict resolution, delivering tailored solutions to client needs.
Overview
26
26
years of professional experience
Work History
Social Worker
Shasta County In-Home Supportive Services
Redding, CA
08.2023 - Current
- Maintained detailed case records, ensuring compliance with state regulations and organizational policies.
- Conducted assessments to identify client needs and develop tailored intervention plans.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
Social Worker in Adult Protective Services
Shasta County
Redding, CA
05.2009 - 02.2018
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Investigated allegations of elder and dependent adult abuse
Social Worker Supervisor
Shasta County In-Home Supportive Services
Redding, CA
02.2014 - 01.2018
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for the IHSS program
Financial Coordinator
Dr's Reuss and Reuss
Anderson, CA
01.2003 - 05.2009
- Developed and implemented budget tracking systems to enhance financial oversight and accountability.
- Analyzed financial data to inform strategic decision-making and support organizational goals.
- Explained insurance benefits, fees and procedures to patients.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Submitted claims to insurance companies on same day as patient treatment.
- Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
Social Worker in Adult Protective Services
Shasta County
Redding, CA
08.2000 - 01.2003
- Developed and implemented treatment plans tailored to client needs and goals.
- Conducted assessments to identify client strengths, challenges, and support needs.
- Advocated for clients' rights and access to necessary resources and services.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Conducted training on elder and dependent adult abuse in school and community businesses
Education
Master of Arts - Conflict Resolution And Mediation
University of The Rockies
CO02-2014
Bachelor of Arts - Psychology
Simpson College
Redding, CA04-1999
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Efficient under pressure
- Attention to detail
- Crisis intervention
- Case documentation
- Client needs assessment
Timeline
Social Worker
Shasta County In-Home Supportive Services
08.2023 - Current
Social Worker Supervisor
Shasta County In-Home Supportive Services
02.2014 - 01.2018
Social Worker in Adult Protective Services
Shasta County
05.2009 - 02.2018
Financial Coordinator
Dr's Reuss and Reuss
01.2003 - 05.2009
Social Worker in Adult Protective Services
Shasta County
08.2000 - 01.2003
Master of Arts - Conflict Resolution And Mediation
University of The Rockies
Bachelor of Arts - Psychology
Simpson College