Summary
Overview
Work History
Education
Skills
Volunteer Positions
Work Camping Experience
Timeline
Generic

MARGIE RAMEY

Paso Robles,CA

Summary

I am looking forward to relocating back to Ventura County, specifically the Simi Valley and surrounding areas after the first of the year and am currently trying to lock down a job in the area either part time- or full time. I have an apartment available once I find a job and would be ready to go to work within two to three weeks, or sooner, once offered a position.


My resume is lengthy as it covers the last 7 years of living, working, and traveling in an RV. However, that is followed my my 'real-world' work experience prior to traveling, and by my history of volunteer work through the years.



Overview

43
43
years of professional experience

Work History

Activities Coordinator

SUN OUTDOORS CENTRAL COAST WINE COUNTRY RV RESORT
2021.11 - Current
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Developed new programs for improved guest satisfaction and overall wellbeing.
  • Organized diverse activities, addressing various interests and promoting social interaction among participants.
  • Developed strong relationships with community partners, expanding available resources for program offerings.
  • Managed budgetary constraints effectively by identifying cost-efficient activities and materials.
  • Evaluated participant feedback to continuously improve programming quality and relevance.
  • Improved event coordination efficiency by streamlining processes, resulting in smoother execution of planned activities.
  • Increased awareness of available programs through targeted marketing campaigns within the community setting.
  • Established partnerships with local businesses that provided additional resources or services related to program offerings which enhanced overall participant experiences.
  • Maintained and ordered supplies for activities.
  • Cultivated strong relationships with guests to build loyalty and repeat business.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.

Camp Host - Seasonal

LAKE PIRU RECREATIONAL AREA
2021.04 - 2021.11
  • Enhanced camper experience by providing exceptional customer service and addressing individual needs.
  • Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
  • Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
  • Conducted regular site inspections, identifying potential hazards or areas needing improvement.
  • Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
  • Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
  • Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
  • Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
  • Actively participated in staff meetings, offering suggestions for improvements based on personal observations.

Kiosk, Day-use Parking Enforcement - Seasonal

LOS PADRES NATIONAL FOREST/PARADISE CAMPGROUND
2021.06 - 2021.10
  • Enhanced customer satisfaction by providing efficient and friendly service at the kiosk.
  • Maintained a clean and organized workspace, ensuring a pleasant experience for customers.
  • Handled cash transactions accurately, resulting in minimal discrepancies during end-of-day reconciliations.
  • Provided knowledgeable product recommendations, leading to increased customer trust and loyalty.
  • Resolved customer complaints promptly, maintaining positive relationships with patrons.
  • Monitored the use of accessible parking spaces, ensuring availability for individuals with disabilities who require them most urgently.

Front Office Administrator - Seasonal

RAMONA OAKS RV RESORT
2020.04 - 2020.09
  • Short-term seasonal position at Ramona Oaks RV Resort in SoCal working in an administrative capacity greeting guests, answering phones, processing reservations, handling money, and running reports while providing great customer service skills.

Front Desk and Camp Store - Seasonal

TAHOE VALLEY RV CAMPGROUND AND CAMPING RESORT
2018.03 - 2018.11
  • Increased customer satisfaction by providing exceptional service and maintaining a well-stocked, organized store.
  • Managed daily store operations, ensuring smooth workflows and timely completion of tasks.
  • Trained and supervised staff members to enhance their performance and support overall team success.
  • Developed strong relationships with campers and visitors, fostering a welcoming store environment.
  • Ensured compliance with safety regulations and maintained a clean, hazard-free work environment for staff and customers.
  • Oversaw financial transactions, including cash handling, credit card payments, and daily reconciliations for accurate accounting records.
  • Addressed customer concerns promptly by offering suitable solutions or escalating issues as necessary for resolution.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Design Studio Personalization Specialist and Event Planner

PARTY CITY
2012.01 - 2015.03
  • Engaged and assisted customers in studio by asking questions, sharing product knowledge, and listening to their needs to determine sales strategy and product selection regarding personalization services
  • Designed and printed custom invitations, banners, and accessories; processed orders through vendors for custom invitations, accessories and gifts that are not available on-site
  • Keep studio environment neat and organized with supplies, merchandise, customer books, flip charts, personalized gifts, and marketing materials in their designated places
  • Met established store-specific and studio sales goals.
  • Developed strong client relationships through consistent communication and attentive service.

Adaptive Recreation Program Instructor/Adaptive Recreation Counselor/Special Olympics Coordinator

RANCHO SIMI RECREATION AND PARKS
2007.01 - 2015.01
  • Responsible for developing and leading activity-related programs based upon current recommended practices in the therapeutic recreation field; supervise volunteers and network with related agencies, home providers and family members
  • Develop course outline and objectives for programs, keep accurate records and process necessary forms and reports
  • Assist with training volunteers, set up room with equipment and supplies and perform necessary clean up
  • Plan, organize, and direct people in diverse activities such as arts, crafts, sports, community field trips and other activities, including monthly dances, promoting interest, and motivating people to participate in recreation activities and programs.
  • Liaison between


CEO/Owner/Consignment Trading Assistant

SYDNEY’S TREASURE CHEST
2011.01 - 2013.01
  • Home based ecommerce store selling retail items via drop shipping warehouses as well as miscellaneous consignment items for personal clients, including researching, photographing, listing descriptions, packaging, and mailing items.

Administrative Assistant on Staff

SOUTHERN CALIFORNIA SPECIAL OLYMPICS
2008.01 - 2010.01
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems for Southern California Assistant Vice President and the staff of Special Olympics Ventura County and Santa Clarita County
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information regarding all volunteers and athletes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Attend meetings and trainings as required
  • Organized and directed volunteers during Special Olympics games, Fundraisers and Celebrity Golf Tournaments.

CEO/Owner/Virtual Administrative Assistant

RAMEY VIRTUAL ADMINISTRATIVE ASSISTANCE
2006.01 - 2008.01
  • Home-based independent contractor assisting clients in their area of expertise on a contractual basis by providing premium administrative and support service to clients with financial tasks, database management, research, document creation, event planning, internet marketing, communications, and transcription.

Administrative Network Fraud Specialist/Confidential Administrative Assistant

GTE/VERIZON COMMUNICATIONS
1981.01 - 2006.01
  • While employed with GTE/Verizon I worked as a Confidential Administrative Assistant in Support Services, Labor Relations, Human Resources and Security Departments
  • I was instrumental in the development and organization of the Security Fraud Department and in creating the policies and procedures for this department in 1990 and was promoted to Administrative Network Fraud Specialist.
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Enhanced company security with advanced fraud monitoring systems and tools.
  • Collaborated with cross-functional teams to develop and implement effective anti-fraud policies.
  • Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
  • Assisted law enforcement agencies with the prosecution of individuals involved in fraudulent activities.
  • Improved customer trust by promptly addressing and resolving reported instances of fraud.
  • Maintained detailed records of all detected fraud incidents for future reference and analysis.
  • Evaluated emerging technologies for potential application in enhancing current anti-fraud measures.
  • Identified trends in fraudulent activities through data analysis, which informed updates to anti-fraud strategies.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Maintained a well-organized filing system for efficient document retrieval and streamlined workflow.
  • Ensured confidentiality of sensitive information through proper handling of documents, secure storage, and strict adherence to company policies.
  • Collaborated with various departments to facilitate smooth operations within the organization.
  • Increased customer satisfaction rates with professional phone etiquette and prompt attention to inquiries or concerns.
  • Demonstrated adaptability in a rapidly changing business landscape, quickly mastering new software programs and adapting to evolving company policies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.

Education

High School Diploma -

Santa Monica High School
Santa Monica
06.1973

Skills

  • Program Development
  • Inventory Coordination
  • Calendar Management
  • Resident Support
  • Vendor Management
  • Goal Setting
  • Multitasking Abilities
  • Decision Making
  • Workflow Optimization
  • Invoice Processing
  • Database Management
  • Office Administration
  • Letter Preparation
  • Appointment Scheduling
  • Scheduling
  • Documentation and Control
  • Computer Proficiency
  • Administrative Support
  • Microsoft Outlook
  • Deadline-Oriented
  • Customer Service
  • Excel Spreadsheets
  • Confidential Document Control
  • Records Management
  • Computer Skills

Volunteer Positions

  • Southern CA Special Olympics, Volunteer and Coach, Twenty-five years as a volunteer and twelve years as a coach simultaneously, I was responsible for starting up and coaching the Bocce, Athletics and Bowling Teams in Simi Valley, Ventura County. I was honored to be presented with the “John West Memorial Award for Outstanding Volunteer of the Year 2013” by Gold Medal Olympic Legend Rafer Johnson.
  • Kiwanis Club of Simi Valley, Various Committees, Served on the Public Relations, Publicity, Photography and Fundraising committees as well as Editor and Writer for the monthly newsletter “The Kiwanis Kaleidoscope”. Coordinated Celebrity Golf Tournaments, the Simi Valley Royal High School Beautification Project, The Rose Parade Float Decorating Committee, Bunco Night Fundraisers and Kiwanis One Day events and liaised between Kiwanis and The Samaritan Center setting a schedule to cook and serve the homeless at the shelter weekly. I also organized a community food drop-off at every grocery store in the community bringing in tons of food to stock our homeless shelter’s shelves and refrigerators.
  • Kiwanis Online Club, Charter Member, Helped establish the Kiwanis Online Club offshoot of Kiwanis Club of Simi Valley. Served on the Public Relations, Publicity, Photography and Fundraising committees.
  • SimiSu Aktion Club, Advisor, Fundraising, Public Relations, Publicity, Photographer and Liaison between Kiwanis Club, SimiSu Aktion Club and Rancho Simi Recreation and Park District.
  • Samaritan Center Homeless Shelter, Board Member, Served on the homeless shelter’s Board for three years while heading up the Publicity, Photography and Fundraiser Committees.

Work Camping Experience

  • SUN OUTDOORS CENTRAL COAST WINE COUNTRY RV RESORT, 11/2021, Present, Activities Coordinator, As the Activities/Events Coordinators I plan, coordinate, and supervise all aspects of activities, and events in the resort ranging from 1 to 300 guests at any given time. I create and produce a calendar of events for the resort as well as weekly flyers and promotional flyers for larger events, including overall scheduling, ordering, and coordination of materials and supplies, and ensuring all invoices are documented and paid in a timely manner while staying within budget expectations. I have an impressive local contact list and a great rapport with many of the local wineries, entertainment entities and local vendors who express how much they enjoy collaborating with me. In the past six months I have successfully implemented two Resort Block Parties,’ a ‘Father’s Day Chili Cookoff, Potluck and Beer Tasting’ several large wine tasting events and the October Grand Tasting Harvest Festival for the second time in two years while also fulfilling each week’s commitments.
  • LAKE PIRU RECREATIONAL AREA, 2021, Seasonal, Camp Host, Summer Season position at Lake Piru in Ventura County in SoCal working as Camp Host greeting and providing info to visitors, safety services, conduct campground checks, trash collection and restroom maintenance, clean restroom facilities, fire pits, deliver ice and wood, money handling and working closely with the Lake Piru Rangers.
  • RAMONA OAKS RV RESORT, 2020, Seasonal, Front Office, Short-term seasonal position at Ramona Oaks RV Resort in SoCal working in an administrative capacity greeting guests, answering phones, processing reservations, handling money, and running reports while providing great customer service skills.
  • LOS PADRES NATIONAL FORREST/PARADISE CAMPGROUND, 2019, Seasonal, Kiosk, day-use parking enforcement, grounds-keeping, Seasonal position working in the campgrounds at Los Padres National Forest in SoCal selling tickets in the kiosk for day use parking and use of facilities, parking enforcement and groundskeeping. Patrolling the campgrounds in company vehicle, checking, and cleaning the park bathrooms, grills, campsites, etc. as necessary.
  • TAHOE VALLEY RV CAMPGROUND AND CAMPING RESORT, 2018, Seasonal, Front Desk and Camp Store, Seasonal Camp Host, Front Desk and Encore and Thousand Trails Representative. provided top-notch customer service professionally and cheerfully. Responsible for processing reservations using Digi-Rez reservation software. Provided information and answered questions regarding activities including local travel/tourist information. Other duties included handling money, preparing correspondence, statements, receipts, and other documents, routinely answer phones, and greet guests. Also handled complaints, suggestions, and requests from campground residents and took care of emergency and immediate need situations while following office procedures. Worked in the company store on an as-needed basis and responsible for opening and closing the office, laundry facilities, café, and store. Provide great customer service skills, have a strong attention to detail and the ability to learn quickly.

Timeline

Activities Coordinator

SUN OUTDOORS CENTRAL COAST WINE COUNTRY RV RESORT
2021.11 - Current

Kiosk, Day-use Parking Enforcement - Seasonal

LOS PADRES NATIONAL FOREST/PARADISE CAMPGROUND
2021.06 - 2021.10

Camp Host - Seasonal

LAKE PIRU RECREATIONAL AREA
2021.04 - 2021.11

Front Office Administrator - Seasonal

RAMONA OAKS RV RESORT
2020.04 - 2020.09

Front Desk and Camp Store - Seasonal

TAHOE VALLEY RV CAMPGROUND AND CAMPING RESORT
2018.03 - 2018.11

Design Studio Personalization Specialist and Event Planner

PARTY CITY
2012.01 - 2015.03

CEO/Owner/Consignment Trading Assistant

SYDNEY’S TREASURE CHEST
2011.01 - 2013.01

Administrative Assistant on Staff

SOUTHERN CALIFORNIA SPECIAL OLYMPICS
2008.01 - 2010.01

Adaptive Recreation Program Instructor/Adaptive Recreation Counselor/Special Olympics Coordinator

RANCHO SIMI RECREATION AND PARKS
2007.01 - 2015.01

CEO/Owner/Virtual Administrative Assistant

RAMEY VIRTUAL ADMINISTRATIVE ASSISTANCE
2006.01 - 2008.01

Administrative Network Fraud Specialist/Confidential Administrative Assistant

GTE/VERIZON COMMUNICATIONS
1981.01 - 2006.01

High School Diploma -

Santa Monica High School
MARGIE RAMEY