Margie Robinson
Case Manager specialist
St. Petersburg,FL
Summary
Compassionate Case Manager experienced in innumerable environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as well as higher positions. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Case Manager Specialist
Family Home Care Alf
02.2017 - 02.2023
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Enhanced communication between clients and service providers, resulting in better coordination of care.
- Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation.
- Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Provided crisis intervention and support during critical incidents involving clients or their families.
- Developed strong relationships with community partners, leading to increased availability of resources for clients in need.
- Coordinated appropriate referrals to external agencies based on thorough assessment of client needs and goals.
Patient Care Coordinator
Costa Del Sol-alf
11.2000 - 09.2016
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
- Improved overall organization within the office by implementing electronic filing systems for patient records, reducing time-consuming paperwork processes.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Education
High School Diploma -
Columbus High School
Columbus, OH09.1985
Skills
- Problem Solving
- Data Analysis
- Ethical Practice
- Computer Literacy
- Professional Development
- Organizational Skills
- Case Assessment
- Critical Thinking
- Multitasking
- Resource Coordination
- Care Coordination
Timeline
Case Manager Specialist
Family Home Care Alf
02.2017 - 02.2023
Patient Care Coordinator
Costa Del Sol-alf
11.2000 - 09.2016
High School Diploma -
Columbus High School
Similar Profiles
Angelina GrijalvaAngelina Grijalva
Administrative Intern at Absolute Care residency, ALFAdministrative Intern at Absolute Care residency, ALF
Charles WalkerCharles Walker
Attendant at A Place Like Home ALFAttendant at A Place Like Home ALF
JOSEFA ANZARDOJOSEFA ANZARDO
Administrator at BELEN SWEET HOME ALF IIAdministrator at BELEN SWEET HOME ALF II