Summary
Overview
Work History
Education
Skills
Timeline
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Margie Russo

Providence

Summary

Dynamic Office Manager with proven expertise at Cole Cabinet Co, excelling in customer service and office administration. Skilled in QuickBooks and project management, I streamlined operations and enhanced vendor relationships, ensuring confidentiality and reliability. Committed to supporting senior management, I improved efficiency and maintained high-quality service standards.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

12
12
years of professional experience

Work History

Office Manager

Cole Cabinet Co
03.2019 - 03.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Handled project contracts for president
  • A/P A/R entries
  • Ordered materials for projects and ensured delivery was coordinated with project needs
  • Received and answered all presidents emails and telephone
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Maintained project records
  • Handled all insurance for projects and Cole Cabinet
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Bookkeeper

MCD Air Transport
06.2013 - 07.2018
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Completed tax forms in compliance with legal regulations.
  • Streamlined invoice processing to enhance cash flow, utilizing advanced bookkeeping software.
  • Streamlined accounts payable and receivable management, improving relationships with vendors and customers.

Education

Associate of Science - Legal Office Administration

Community College of RI
Lincoln, RI
05-2002

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Quick books
  • Procore
  • Bookkeeping
  • Customer relations
  • Billing
  • Administrative support
  • Payroll processing
  • Clerical support
  • Mail handling
  • Supply management
  • Financial reporting
  • Financial tracking
  • Compliance monitoring
  • Project management
  • Multitasking Abilities
  • Reliability
  • Verbal and written communication
  • Customer service management
  • Phone and email etiquette

Timeline

Office Manager

Cole Cabinet Co
03.2019 - 03.2025

Bookkeeper

MCD Air Transport
06.2013 - 07.2018

Associate of Science - Legal Office Administration

Community College of RI

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