Margie Winton
Summary
Dedicated and compassionate Registered Nurse (RN) with career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations. Caring Nurse with experience in diverse healthcare organizations. Adept at coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for patients and families. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Health Management Nurse
Accordant Care, CareMark
08.2018 - Current
- Telephonic are and support nurse specializing in members with complex and rare medical conditions
- Disease specific expertise to ensure continuity and comprehensiveness of care, drug optimization, and support of psychosocial element to help improve quality of life
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Staff RN/Charge Nurse
St. Joseph Medical Center
01.1980 - 01.2019
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
- Maintained clinical competency through ongoing professional development activities such as workshops, seminars, conferences, and certifications related to nursing practice.
- Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
- Delegated tasks to support staff effectively, ensuring safe and efficient care delivery.
- Supported patients' emotional well-being by building trust-based relationships and practicing active listening techniques.
- Coordinated discharge planning in collaboration with case managers, social workers, and other support staff for optimal continuity of care after hospitalization.
- Assisted physicians during procedures by preparing equipment, monitoring patient status, and ensuring sterile environments.
- Collaborated with interdisciplinary teams
- Implemented appropriate interventions based on assessment findings.
- Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patient reactions after administering medications and IV therapies.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Participated in hospital committees to recommend quality improvement initiatives.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Nurse leader for Code Blue teams, Rapid Response teams, and Stroke teams
- Units worked: CCU, MICU, SICU
- Also did part-time 2nd work with Long term Acute Care Unit
Case Manager
Cardiac Solutions
04.1995 - 04.1997
- Part time case manager; specializing in cardiac and related medical issues.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Educated patients and caregivers on healthcare protocols and processes.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Monitored patient reactions after administering medications and IV therapies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Education
Bachelor of Science - Nursing
Texas Woman's University
Denton, TX12.1979
Skills
- Medication and IV administration
- Patient Care
- Clinical judgment
- Emergency Care
- Critical Care Nursing
- Complex Problem-Solving
Affiliations
- American Association of Critical Care Nursing
- Rheumatology Nurses Society
Certification
- CCRN Dec 1986 to Dec 2021
- CCRN Emeritus Nov 2023-now
- ACLS 1983-2023
- BLS, exp July 2026
Additional Information
Licenses:
Primary-Texas, expires 2026
Licensed in all states except Hawaii
Certifications:
BLS, expires 7/26
CCRN Emeritus- expires 2027
CCRN- expired 2021
Awards
Houston Chronicle Salute to Nursing, Top 15 Nurses May 2018
Excellence in Nursing Bronze Award (Houston Good Samaritan Foundation) Sept 2015
SJMC Critical Care Employee of the Month- August 2014
Timeline
Health Management Nurse
Accordant Care, CareMark
08.2018 - Current
Case Manager
Cardiac Solutions
04.1995 - 04.1997
Staff RN/Charge Nurse
St. Joseph Medical Center
01.1980 - 01.2019
Bachelor of Science - Nursing
Texas Woman's University