Margil McMurray
Hot Springs,AR
Overview
4
4
years of professional experience
Work History
Frontend Coordinator
T.J. Maxx
Hot Springs, AR
05.2024 - Current
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Bartender
The Hamilton Hangout
Hot Springs, AR
03.2024 - 06.2024
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Resolved customer complaints in a professional manner.
- Attended regular training sessions to stay updated on new products or trends.
Technology Lead
Office Depot Inc
Hot Springs, AR
05.2020 - 12.2021
- Merchandising, planogram integrity
- Computer Repair
- Training and development of tech associates
- Promoted a clean and safe store
- Responsible for tech dept key metrics
- POS, money handling, returns
- Deliveries & online orders
Education
Associate of Science - Park Management
West Valley College
Saratoga, CASkills
- Cash Register Operation
- Telephone Etiquette
- Staff Supervision
- Sales assistance
- Inventory Restocking
- Customer Service
- Merchandise unloading
- Sales Strategies
- Customer interaction
- Version control
- Price Verification
- Interpersonal and written communication
Languages
English
Professional
Spanish
Professional
Timeline
Frontend Coordinator
T.J. Maxx
05.2024 - Current
Bartender
The Hamilton Hangout
03.2024 - 06.2024
Technology Lead
Office Depot Inc
05.2020 - 12.2021
Associate of Science - Park Management
West Valley College