Margo Dailey
Beaverton,OR
Summary
Accomplished Executive Assistant with a proven track record, adept in administrative support and office management. Leveraged advanced MS Office skills and exceptional interpersonal communication to enhance executive productivity and streamline operations. Demonstrated a meticulous attention to detail and a customer service-oriented approach, contributing significantly to project success and efficiency improvements. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and resourceful administrative professional with over 25 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
23
23
years of professional experience
Work History
Executive Assistant
Tiny Heirloom
03.2017 - 09.2024
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Filed paperwork and organized computer-based information.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Improved office efficiency by implementing new filing systems and document management processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Led staff and vendors in providing high level of service for owner and guests.
- Took notes and dictation at meetings.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Screened personal and business calls and directed to appropriate party.
- Updated and maintained confidential databases and records.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Coordinated events and worked on ad hoc projects.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Fostered positive work environment, organizing team-building activities and events.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Improved document management and accessibility with creation of centralized digital repository.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Assistant
Axis Clinical Software
03.2013 - 06.2016
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed a high volume of incoming inquiries, accurately and efficiently directing them to appropriate personnel.
- Boosted client satisfaction by providing exceptional sales support and promptly addressing concerns.
- Maintained positive relationships with top-tier clients, ensuring their needs were met and fostering long-term loyalty.
- Exceeded sales targets through efficient lead generation and follow-up strategies.
- Consulted with businesses to supply accurate product and service information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Used advanced software to prepare documents, reports, and presentations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Took notes and dictation at meetings.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Executive Assistant
EventPro Strategies
03.2012 - 03.2013
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Filed paperwork and organized computer-based information.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Improved office efficiency by implementing new filing systems and document management processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Led staff and vendors in providing high level of service for owner and guests.
- Took notes and dictation at meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Screened personal and business calls and directed to appropriate party.
- Updated and maintained confidential databases and records.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Coordinated events and worked on ad hoc projects.
- Created and managed office systems to efficiently deal with documentation.
- Wrote reports, executive summaries and newsletters.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Fostered positive work environment, organizing team-building activities and events.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Improved document management and accessibility with creation of centralized digital repository.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Sales Assistant
ET Consultants
07.2010 - 02.2012
- Managed a high volume of incoming inquiries, accurately and efficiently directing them to appropriate personnel.
- Boosted client satisfaction by providing exceptional sales support and promptly addressing concerns.
- Streamlined internal processes for increased productivity, implementing effective communication channels among team members.
- Maintained positive relationships with top-tier clients, ensuring their needs were met and fostering long-term loyalty.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stayed current on company offerings and industry trends.
- Met existing customers to review current services and expand sales opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales and brand promotion.
Executive Assistant
Maredith Management
08.2009 - 07.2010
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Telecom Administrator/Executive Assistant
National Telephone & Technology
04.2006 - 04.2008
Executive Assitant
SARCO Communications
05.2001 - 04.2006
Education
High School Diploma -
Meridian High School
05.1986
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Scheduling
- Calendar Management
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Meeting planning
- Travel Arrangements
- Database Management
- Excel spreadsheets
- Document Preparation
- Proofreading
- Advanced MS Office Suite
- Resourceful
- Project Planning
- Schedule Management
- File Organization
- Project Management
- Staff Management
- Filing and data archiving
- Invoice Processing
- Business Administration
- Strategic Planning
- Phone Etiquette
- Business Correspondence
- Conflict Management
- Presentation Development
- Appointment Setting
- Software Knowledge
- Spreadsheet tracking
- Report Writing
- Conference planning
- Project Oversight
- Technical Support
- Videoconference preparation
- Performance Improvement
- Task Delegation
- Social media knowledge
- Mail handling
- Process Improvements
- Multi-line phone proficiency
- Risk Management
- Travel administration
- Report Generation
- Human Resources Management (HRM)
- Payroll
- AR/AP
- Mail Management
- Extensive vocabulary
- Legal administrative support
- Policy Enforcement
- Report Development
- Quality Control
- Compensation and benefits
- Articulate and well-spoken
- Email management
- Proper phone etiquette
- Understands grammar
- Logistics and schedule management
- Document handling
- Administrative support specialist
- Self-starter
- Time Management
- Reliable and Responsible
- Executive Schedule Management
- Problem-Solving
- Honest and Dependable
- Critical Thinking
- Travel Arrangement Coordination
- Relationship Building
- Analytical Thinking
- Team Leadership
- Documentation and Recordkeeping
- Team Coordination
- Work Prioritization
- Calendar and Scheduling Software
Affiliations
- National Federation of Women's Clubs
Timeline
Executive Assistant
Tiny Heirloom
03.2017 - 09.2024
Executive Assistant
Axis Clinical Software
03.2013 - 06.2016
Executive Assistant
EventPro Strategies
03.2012 - 03.2013
Executive Sales Assistant
ET Consultants
07.2010 - 02.2012
Executive Assistant
Maredith Management
08.2009 - 07.2010
Telecom Administrator/Executive Assistant
National Telephone & Technology
04.2006 - 04.2008
Executive Assitant
SARCO Communications
05.2001 - 04.2006
High School Diploma -
Meridian High School
Similar Profiles
Bishal PariyarBishal Pariyar
Chef FULL TIME at Heirloom SeedChef FULL TIME at Heirloom Seed
Temiloluwa OlowoopejoTemiloluwa Olowoopejo
Backwaiter at Heirloom KitchenBackwaiter at Heirloom Kitchen
Katherine JetterKatherine Jetter
Sous Chef at Heirloom Fine FoodsSous Chef at Heirloom Fine Foods