Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margo Dreyer

Overland Park,KS

Summary

Lead Facilities specialist with over 20 years of experience managing large projects requiring coordination among multiple departments. Demonstrated ability to balance customers\' needs within the system\'s capabilities, anticipate and resolve problems. Proactive in meeting customers\' needs, communicating in a timely fashion, problem-solving, and building positive relationships. Experienced and skilled in managing multiple projects simultaneously. Diligent [Desired Position] with a strong background in scheduling and planning. Successfully streamlined processes to enhance efficiency and reduce downtime in previous roles. Demonstrated effective time management and critical thinking skills. Professional scheduling specialist with a strong track record in optimizing workflows and enhancing productivity. Proven ability to coordinate schedules, manage multiple priorities, and adapt to changing needs seamlessly. Valued team player focused on collaboration and achieving results, ensuring reliability and efficiency in every task. Skilled in time management, communication, and problem-solving.

Overview

44
44
years of professional experience

Work History

Lead Facility Scheduling Specialist

Blue Valley School District
07.2005 - Current
  • Scheduled school district facilities for internal and external customers as well as coordinate large events
  • District trainer for EMS scheduling software and support for internal staff
  • Coordinate twelve supervisors.
  • Serve as a liaison between the technology department and staff members
  • Maintain financial customer accounts
  • Received over 1000 requests each month.
  • Acted as first point of contact and set appointments for prospective clients.
  • Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
  • Resolved scheduling conflicts promptly, minimizing disruptions to daily operations.
  • Streamlined communication between departments by serving as a liaison for scheduling-related inquiries and concerns.
  • Answered phone calls and answered questions from potential customers.
  • Established rapport with callers to build loyalty and support retention goals.

Para Educator

Blue Valley School District
08.2001 - 07.2005
  • Organized special education materials
  • Modified curriculum
  • Communicated with general education and special education teachers
  • Maintained confidential records
  • Distributed general education information to special education staff
  • Reinforced education concepts
  • Supervised students with various learning and emotional disabilities

Customer Service Representative

General Electric Major Appliance Corp
03.1985 - 07.1988
  • Entered data for nationwide sales orders
  • Problem-solved consumer issues
  • Shared knowledge of company products

Flagship Store Manager

Payless Shoes, Inc.
05.1981 - 02.1985
  • Entered data for nationwide sales orders
  • Problem-solved consumer issues
  • Shared knowledge of company products

Education

Business Administration And Management

Park University
Kansas City, MO

Business Administration And Management

University of Central Missouri
Warrensburg, MO

High School -

North Kansas City High School
North Kansas City, MO

Skills

  • Communication
  • Customer Service
  • Critical Thinking
  • Time-management
  • Resourcefulness
  • Customer relations skills
  • Customer relations
  • Documentation skills
  • Schedule coordination expertise
  • Teamwork and collaboration
  • Customer service
  • Attention to detail

Timeline

Lead Facility Scheduling Specialist

Blue Valley School District
07.2005 - Current

Para Educator

Blue Valley School District
08.2001 - 07.2005

Customer Service Representative

General Electric Major Appliance Corp
03.1985 - 07.1988

Flagship Store Manager

Payless Shoes, Inc.
05.1981 - 02.1985

Business Administration And Management

Park University

Business Administration And Management

University of Central Missouri

High School -

North Kansas City High School
Margo Dreyer