Motivated student currently working towards a degree in Biological Sciences. Adept at prepping resources, equipment and materials for research. Extensive background in investigating sports injury epidemiology research.
Overview
6
6
years of professional experience
Work History
Swimming Instructor
Self-employeed
06.2019 - Current
Enhanced swimmer performance by developing tailored lesson plans and incorporating innovative training techniques/demonstrations.
Improved student confidence in water by providing individualized feedback and personalized instruction.
Communicated with parents on their child's progress and gave advice on how to help the swimmer improve.
Handled scheduling over 20 lessons a week, was accommodating to times that worked best for the parents and children's busy schedules.
Picked out individualized end of the year gifts for the children to celebrate their progress.
Restaurant Hostess
Zona Restaurant
08.2020 - 08.2023
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized a reservation book, especially for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Answered the phone quickly and efficiently.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Swimming Instructor and Party Planner
Saf-T-Swim
03.2018 - 02.2021
Enhanced swimmer performance by developing tailored lesson plans and incorporating innovative training techniques.
From former competitive swimming experience, helped other instructors learn proper techniques.
Helped educate young swimmers on water safety rules.
Improved student confidence in water by providing individualized feedback and personalized instruction.
Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Helped host children's parties while maintaining a safe environment.
SPLASH Program Volunteer
Farmingdale Splash Program
01.2020 - 03.2020
Educated special needs children in essential swimming techniques and water safety while facilitating an environment that was fun and helped the children feel safe.