Margo M. Marcano
Orlando,FL
Summary
Dynamic licensed clinical social worker with a focus on delivering evidence-based modalities that improve client outcomes. Expertise in treatment planning and crisis intervention while coordinating care with diverse teams, ensuring comprehensive support for high-acuity clients. Dedicated to advancing mental health practices through innovative solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Primary Therapist
Charlie Health
06.2024 - Current
- Provides individual and family therapy services for high acuity clients in an Intensive Outpatient Program setting
- Conducts treatment planning, risk assessments and ongoing clinical documentation in compliance with agency and Joint Commission standards
- Collaborates with multidisciplinary teams including psychiatrists, case managers and medical providers to coordinate client care
- Manages caseload of 28 clients, ensuring comprehensive progress notes, timely treatment updates, effective safety planning, and compliance with utilization review requirements
- Monitors client progress and safety, addressing crisis situations with targeted clinical interventions and appropriate referrals
- Builds therapeutic rapport with diverse populations experiencing mental health, substance use, trauma-related, disordered eating and co-occurring disorders
- Educates clients and families on diagnosis, treatment recommendations, community resources and aftercare planning
Therapist
Betterhelp
03.2023 - 02.2026
- Conducted individual therapy sessions with clients in a virtual setting utilizing a strengths-based and client-centered approach
- Collaborated with clients to establish personalized treatment goals that addressed individual needs
- Facilitated confidential communication with clients through Betterhelp platform to ensure ongoing support
School Social Worker
Seminole County Public Schools
Sanford, FL
08.2023 - 05.2024
- Provided mental health and crisis support in both individual and group settings
- Assessed students' needs to provide interventions to aid in social and academic success
- Facilitated truancy interventions and developed school-wide attendance policies to address barriers to school attendance
- Worked collaboratively with the school staff, students and families, and the community to ensure equity of success
- Analyzed data to identify key areas of concern affecting student well-being and achievement
School Social Worker
Lake County Schools
Howey-in-the-Hills, FL
10.2020 - 06.2023
- Developed and implemented intervention programs tailored to support students with specific needs
- Facilitated psychoeducational groups to provide counseling interventions for students
- Worked with referred families to help gain an understanding of students' presenting problems
- Cooperated and collaborated with community agencies to effectively meet the needs of students and families
Intake/Treatment Clinician
The Lukas Counseling Company
Maitland, FL
01.2021 - 10.2022
- Applied evidence-based modalities, including Cognitive Behavioral Therapy, to address clients' specific symptoms
- Created and implemented individualized treatment plans alongside clients
- Diagnosed clients' symptoms within least-restrictive framework to support effective treatment planning
- Collaborated with targeted case managers, teachers and psychiatrists to coordinate comprehensive support for clients
Clinical Counselor
Children's Home Society of Florida
Orlando, FL
04.2019 - 10.2020
- Provided individual, couples and family therapy services using evidenced-based modalities
- Conducted comprehensive psychosocial assessments to gain holistic understanding of clients
- Developed tailored treatment plans to effectively guide client services
- Coordinated multidisciplinary care with internal and external programs to address client needs
- Built partnerships with local schools and businesses to extend support to the community
Child Protective Investigator
Department of Children and Families
Orlando, FL
06.2017 - 04.2019
- Completed 3-month internship at UCF Title IV program, gaining practical skills in child protective investigations.
- Maintained a caseload of 15 investigations at a time, safely closing over 250 cases across time as an investigator
- Conducted thorough psychosocial assessments under strict deadlines to support case resolution
- Appeared before court and staff meetings to advocate for vulnerable children
- Collaborated on a multidisciplinary level with various agencies, e.g., local schools, hospital systems and law enforcement
- Counseled families on community resources, empowering them to achieve self-efficacy
Education
Master's of Social Work -
University of Central Florida
Orlando, FL05-2017
Bachelor's of Science - Psychology
University of Central Florida
Orlando, FL12-2014
Skills
- Treatment planning
- Behavioral assessment
- Risk assessment
- Crisis intervention
- Intern supervision
- Problem solving
- Dialectical behavior therapy
- Cognitive behavioral therapy
Certification
- Licensed Clinical Social Worker, State of Florida Department of Health
- Qualified Clinical Supervisor, State of Florida
- Educator Certificate, Endorsement in School Social Work by the Florida Department of Education
- 12-Hour State of Florida Qualified Supervisor's Training, By the University of Central Florida
- Child Welfare Protective Investigator, By the Florida Certification Board
Timeline
Primary Therapist
Charlie Health
06.2024 - Current
School Social Worker
Seminole County Public Schools
08.2023 - 05.2024
Therapist
Betterhelp
03.2023 - 02.2026
Intake/Treatment Clinician
The Lukas Counseling Company
01.2021 - 10.2022
School Social Worker
Lake County Schools
10.2020 - 06.2023
Clinical Counselor
Children's Home Society of Florida
04.2019 - 10.2020
Child Protective Investigator
Department of Children and Families
06.2017 - 04.2019
Master's of Social Work -
University of Central Florida
Bachelor's of Science - Psychology
University of Central Florida