Summary
Work History
Education
Skills
Timeline
Margo Serrano

Margo Serrano

Eureka,MT

Summary

I've worked in real estate offices and school districts, helping people and customer service for many years. Worked in sales also did cash register and Phones. Looking for a part-time job or a substitute fill-in or both.

Work History

Salesperson

Self-employed
Eureka, MT
03.2018 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Service

Gabriel Rosenshine
01.2007 - 04.2007

This was a real estate business I answer phones, greeted People, did open houses and took care of office and employees needs. I was in and out of the office all the time I did mailings and went and looked at properties.

Education

Associate Of Business Administration - Business Administration And Management

Edmonds Community College, Lynnwood, WA

Graduated - All

Roosevelt High School, Seattle, WA

Parent Education -

Shoreline Community College, Seattle, WA

Skills

  • Customer Service Management
  • Customer service understanding
  • Sales
  • Working with diverse customers
  • Disability services awareness
  • Dealing with Customer Complaints
  • Understanding Customer Needs
  • Invoice Preparation and Processing
  • Service Assistance
  • Issue and Complaint Resolution
  • Maintaining Clean Work Areas
  • Trained in Salesforce
  • Customer Data Confidentiality
  • Process Transactions
  • Administrative and Office Support
  • Order and Refund Processing
  • Billing Adjustments and Refunds
  • Information Updates
  • Customer Account Management
  • Paperwork Processing
  • Sales and Marketing
  • Cash Control
  • Contact Follow-Up
  • Customer Service and Assistance
  • Hospitality and Accommodation
  • Solving Customer Concerns

Timeline

Salesperson - Self-employed
03.2018 - Current
Customer Service - Gabriel Rosenshine
01.2007 - 04.2007
Edmonds Community College - Associate Of Business Administration, Business Administration And Management
Roosevelt High School - Graduated, All
Shoreline Community College - Parent Education ,
Margo Serrano