Margo Slade
Philadelphia,PA
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily functions. Motivated to learn, grow and excel at PNC.
Overview
8
8
years of professional experience
Work History
Operation Work Lead
PNC Bank
Philadelphia, PA
03.2020 - Current
- Prepare schedule for team members to perform different functions during week
- Ensure all functions completed in time to meet deadlines
- Give directions to assist in other functions if needed
- Increased customer satisfaction by resolving issues
Operations Analyst
PNC Bank
Philadelphia, PA
10.2013 - 03.2020
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Produced daily reports using advanced Excel spreadsheet functions to complete EOD and Missing and Failed Transactions
- Corrected any data entry error to prevent later issues such as duplications and/or large dollar misreads
- Run networks and Esends
- Assist AIC with alert review, balancing and research
- Process live work on TIC Machine
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.1981
Skills
- Account transaction balancing
- Banking functions knowledge
- Excellent time management skills
- Rapid 10-key data entry
- Goal-oriented
- Written Communication
- Operations monitoring
- Log sheet preparation
- Detail-oriented
- Risk awareness
- Organization Skills
- Teller Tic Scanner
- Leadership and teamwork
Timeline
Operation Work Lead
PNC Bank
03.2020 - Current
Operations Analyst
PNC Bank
10.2013 - 03.2020
High School Diploma -
West Philadelphia High School
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