Margo J. Wolanin
Oxford,FL
Summary
A personal development professional with track record of empowering clients to achieve their goals through tailored coaching methodologies. Known for collaborative approach and results-driven mindset, ensuring adaptability to meet clients' evolving needs. Expertise in goal setting, active listening, and motivational techniques, valued for reliability and commitment to client success.
Overview
31
31
years of professional experience
Work History
Supervisor
Village Center Community Development District
03.2018 - Current
- Receives and responds to emergency and non-emergency calls in a professional and friendly manner via radios, telephones, computer emails and computer aided dispatch (CAD)
- Maintains appropriate confidentiality of all information encountered in the performance of assigned
- Have the ability to multi-task and preform all job duties, often under very high stress levels
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Life Coach
Self-employeed
01.2020 - Current
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
Senior Associate Vice President of Development
UNLV
06.2017 - 06.2018
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Vice Chancellor of Development
University System of Georgia
05.2016 - 06.2017
- Developed an extraordinary state-wide need-based scholarship initiative that will place Georgia at the forefront of philanthropically funded scholarship programs;
- I worked with all 28 USG institutions Presidents, Development Professionals, Academic Leadership and Athletic Coaches to teach and train the art and science of fundraising;
- Increased fundraising support and number of named endowments at the USGF
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Associate Vice President, Development and Managing Director
UTMB Health
05.2014 - 04.2016
- Completing a $450 million ‘Working Wonders Campaign’ for UTMB, a significant component of the University of Texas Higher Educational Institution;
- Extensive interaction with donors, corporations, and foundations to develop and increase their philanthropic investments in all areas at UTMB;
- Supervision of all major gift officers, development officers, development staff and development efforts for the School of Medicine, School of Nursing, School of Health Professions and the Graduate School of Biomedical Sciences;
- Design and implementation duties for the training curriculum for new Directors of Development and continuing education in development for all Deans, Department Chairs and faculty;
- Responsibility for the comprehensive advancement of an 84-acre campus including four schools, three institutes for advanced study, a major medical library, a network of hospitals and clinics, an affiliated Shriners Burns Hospital, and numerous research facilities
- Achieved departmental goals by developing and implementing strategic initiatives.
- Boosted company reputation with the successful execution of high-profile projects.
Assistant Vice President of Development
Arizona State University
08.2012 - 05.2014
- Extensive work with top donors, corporations, and foundations to develop and increase their philanthropic investments in all areas at Arizona State University;
- Key development liaison and extensive work with the Advisory Boards at ASU Art Museum and ASU Gammage, an architectural landmark and home for the arts at ASU.
- Designed and implemented the training curricula for new Directors of Development and continuing education in development for all Deans and Department Chairs and Department Advisory Boards.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
Senior Director of Development
The University of Houston
07.2011 - 08.2012
- Streamlined operations for improved efficiency by reorganizing departmental structure and responsibilities.
- Negotiated agreements with external partners that contributed significantly towards achieving organizational objectives.
- Led team of development professionals responsible for raising millions of dollars annually from diverse sources including grants, individual donations, and special events.
Director of Development
The Ohio State University
03.2009 - 07.2011
- Increased fundraising revenue by implementing innovative donor engagement strategies and targeted campaigns.
- Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
- Enhanced donor relationships with personalized communication plans and regular updates on project progress.
- Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
Director of Development
The Ohio State University
07.2005 - 03.2009
- Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
- Increased fundraising revenue by implementing innovative donor engagement strategies and targeted campaigns.
- Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
- Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
- Strengthened relationships with existing donors through timely acknowledgment letters, reports on funded projects, and invitations to participate in exclusive events.
Corporate Relations Workforce Planning Manager
United Parcel Service
01.2004 - 07.2005
- Developed and implemented community philanthropic initiatives;
- Mentored and supported 3000 department employees to create strong workplace culture.
- Internal and external relationship development.
- Established and implemented recruiting strategies.
- Identified, coached, and developed new supervisor and manager candidates;
- Evaluated project performance, identifying areas for improvement and implementing necessary changes.
District Sales Training and Development Manager
United Parcel Service
07.2002 - 01.2004
- Relevant Highlights and Successes included but were not limited to:
- Implemented and facilitated the training of new account executives;
- Internal and external professional presentations;
- Established, implemented and exceeded sales goals;
- Created and implemented curriculum and training to develop top account executives
Corporate Schools Facilitator
United Parcel Service
01.2002 - 07.2002
- Relevant Highlights and Successes included but were not limited to:
- Facilitated leadership school for all UPS executives;
- Taught and trained individual and group leadership;
- Coordinated community involvement activities;
- Provided coaching, feedback and evaluated performance of participants
United Way Loaned Executive
United Parcel Service
07.2001 - 01.2002
- Developed strong relationships with clients, resulting in increased business referrals and repeat customers.
- Exceeded the goal of $5,000,000 in donations;
- Demonstrated exceptional ability to learn quickly;
- Adapted to changes in the economic and charitable environment
Senior Account Executive
United Parcel Service
01.1994 - 07.2001
- Implemented sales strategies that consistently exceeded quarterly revenue targets.
- Networked at events and prospected for new customers with diverse strategies.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Education
MBA - Business
Ohio Dominican
Columbus, OHBachelor of Science - Education
The Ohio State University
Columbus, OHSkills
- Improving well-being
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Teamwork and collaboration
Timeline
Life Coach
Self-employeed
01.2020 - Current
Supervisor
Village Center Community Development District
03.2018 - Current
Senior Associate Vice President of Development
UNLV
06.2017 - 06.2018
Vice Chancellor of Development
University System of Georgia
05.2016 - 06.2017
Associate Vice President, Development and Managing Director
UTMB Health
05.2014 - 04.2016
Assistant Vice President of Development
Arizona State University
08.2012 - 05.2014
Senior Director of Development
The University of Houston
07.2011 - 08.2012
Director of Development
The Ohio State University
03.2009 - 07.2011
Director of Development
The Ohio State University
07.2005 - 03.2009
Corporate Relations Workforce Planning Manager
United Parcel Service
01.2004 - 07.2005
District Sales Training and Development Manager
United Parcel Service
07.2002 - 01.2004
Corporate Schools Facilitator
United Parcel Service
01.2002 - 07.2002
United Way Loaned Executive
United Parcel Service
07.2001 - 01.2002
Senior Account Executive
United Parcel Service
01.1994 - 07.2001
MBA - Business
Ohio Dominican
Bachelor of Science - Education
The Ohio State University
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