Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margot Nardone

Pittsburgh,PA

Summary

Dynamic and results-driven, excelling in customer service and multitasking. Enhancing customer satisfaction and training new staff, while effectively managing inventory. Exemplary performance in fast-paced environments, while remaining calm in high pressure situations.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

GRAND TAVERN Bar & Grill
05.2025 - 08.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Sales Representative

Dignity Lifts
02.2024 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through networking and relationship building.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Hospital Volunteer

Corewell Health William Beaumont University Hospital
05.2023 - 09.2024
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.

Shift Manager

Beyond Juicery + Eatery
09.2021 - 06.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Education

Bachelor of Science - Bioengineering

University of Pittsburgh
Pittsburgh, PA
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Organization
  • Cleaning and sanitizing
  • Inventory restocking
  • Punctual and reliable

Timeline

Restaurant Hostess

GRAND TAVERN Bar & Grill
05.2025 - 08.2025

Sales Representative

Dignity Lifts
02.2024 - 03.2025

Hospital Volunteer

Corewell Health William Beaumont University Hospital
05.2023 - 09.2024

Shift Manager

Beyond Juicery + Eatery
09.2021 - 06.2024

Bachelor of Science - Bioengineering

University of Pittsburgh

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