Margret Brace
Leesburg,FL
Summary
Personable and attentive customer support, sales, and administrative support professional with Authorized to work in the US for any employer Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Purchasing Specialist
LifeStream Behavioral Center
10.2022 - Current
- Purchasing, Inventory, Receiving, Printing, Filing, Electronic Files.
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
- Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
- Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
- Collaborated cross-functionally to ensure timely delivery of materials and services for project completion.
- Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
- Contributed to risk management efforts by identifying potential supply chain disruptions and developing contingency plans accordingly.
Inside Sales Specialist
Ro-Mac Lumber & Supply
01.2021 - 08.2022
- I have worked different positions for learning purposes
- Parts Counter, Office Asst, Scheduling, Administrative Support.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Contributed to developing a comprehensive product catalog that showcased all available items in an accessible format for customers.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
- Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
Sales Associate
Bealls Inc.
12.2021 - 06.2022
- Merchandising, Cash Handling, Paperwork
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Estimator, Inside Sales, and Customer Service
Rexnord Industries
06.2010 - 09.2020
- Supported key accounts with processing customer quotes and orders
- Customer Service Skills Inside Sales opportunities Handled Key Accounts Read Drawings and Routings Technical Support Processing Customer Orders Team Oriented within all departments Budgeting and Purchasing experience Ability to analyze bids and report findings Identifies Labor, Material, and other Data to determine cost Salesforce knowledge Customer Service Representative SAP Knowledge
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
Assembler B
REXNORD
01.2008 - 09.2009
- Assembly for several departments in the shop Assemble Frames & plungers OMS documentation Read drawings 5S procedures Cross trained in other SAB areas MRP & Cincom systems Kanban procedures Cycle count of material
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Administrative Assistant
Wmberg
02.2001 - 01.2008
- Multi task, High Volume incoming calls, all filing for sales First contact at Stearns Customer service skills Maintained a fast pace phone system Processed incoming, and outgoing mail All records keeping procedures Ordering all office supplies Scheduling all meetings Extremely organized
- Maintained health boards & Safety programs Distribute faxes, emails, memos, and spreadsheets on a daily basis
- Incorporated lean office procedures.
Education
Bachelor of Business in Business / Human Resources -
American Intercontinental University US
Skills
- Customer Service
- Communication
- Organization
- Problem-Solving
- Teamwork
- Assembly Line
- Time Management
- Client Relations
- Collaboration
- Attention to Detail
- Material Handling
- Salesforce
- SAP
- Microsoft 365
- Lean Manufacturing
- Lean
- 5S
- Six Sigma
- Kanban
- MRP
- Manufacturing
- ERP Systems
- Sales Support
- Microsoft Office
- Purchasing
- Technical Support
- Supply Chain
- Project Management
- Tableau
- Team Management
- ISO 9001
- Process Improvement
- Microsoft Excel
- Administrative experience
- Microsoft Word
- Microsoft Powerpoint
- Inside Sales
- Project Leadership
- CRM Software
- Microsoft Outlook
- Office experience
- Communication skills
- Organizational skills
- Vendor Relationship Management
- Order tracking
- Price Analysis
- Budget Planning
- Supplier Performance Metrics
- E-procurement Systems
- Materials Requirement Planning
- Supplier negotiation
- Supplier Evaluation
- Supply Chain Optimization
Certification
- MRA- Institute of Management, Inc Administrative Professional Certificate Series
- Customer Focused Telephone Techniques Certificate
- Microsoft Office Certificate
Assessments
- Sales skills, Proficient, 11/01/20
- Inside sales, Completed, 11/01/20
- Analyzing data, Proficient, 12/01/20
- Customer service, Completed, 11/01/20
- Spreadsheets with Microsoft Excel, Completed, 12/01/20
Timeline
Purchasing Specialist
LifeStream Behavioral Center
10.2022 - Current
Sales Associate
Bealls Inc.
12.2021 - 06.2022
Inside Sales Specialist
Ro-Mac Lumber & Supply
01.2021 - 08.2022
Estimator, Inside Sales, and Customer Service
Rexnord Industries
06.2010 - 09.2020
Assembler B
REXNORD
01.2008 - 09.2009
Administrative Assistant
Wmberg
02.2001 - 01.2008
Bachelor of Business in Business / Human Resources -
American Intercontinental University US