Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
References
Timeline
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Margret Nantale

Fort Johnson,LA

Summary

Dynamic professional with a proven track record in leadership and crisis management, notably at GWI. Excelled in roles requiring exceptional communication, empathy, and problem-solving skills. Achieved significant improvements in team performance and security protocols, demonstrating a strong ability to manage emergencies and enhance interpersonal relationships.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Crew Member

Qdoba
Fort Johnson, LA
10.2024 - Current
  • Restocked kitchen supplies including food products and utensils.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered strictly to food safety guidelines.
  • Facilitated regular tallying of food products and beverages.
  • Ensured food quality met company standards for presentation and temperature.
  • Verified expiration dates on products to maintain food safety standards for customers.
  • Kept inventory levels optimal, aiding seamless operations.
  • Enhanced team performance through timely task completion.
  • Maintained outstanding customer satisfaction during busy shifts.

Student

MedCert
Livonia, MI
07.2024 - 11.2024
  • Boosted understanding of topics by finishing all prescribed reading materials and homework.
  • Ensured educational goals were on track through regular advisor consultations.
  • Maintained a balance among academics, extracurricular activities, and personal tasks through efficient time utilization.
  • Enhanced knowledge by undertaking a wide array of courses.
  • Fostered strong cooperation amongst colleagues and supervisors.

Crew Member

Mcdonalds
Leesville, LA
09.2024 - 10.2024
  • I have provided excellent customer service as a cashier in a fast-paced retail environment.
  • I've managed inventory and restocked shelves to ensure product availability for customers.
  • Upheld food safety standards through regular cleaning practices.
  • Replenished kitchen inventory of food products and utensils.

CNA Trainee

CNA Covenant
Marietta, GA
10.2023 - 05.2024
  • I successfully completed a comprehensive 150-hour training program in line with Georgia State requirements, demonstrating my dedication to meeting professional standards
  • I provided compassionate assistance with activities of daily living (ADLs) for over 30 elderly and younger patients, honing my communication skills through interactions with patients, families, and staff
  • Additionally, I acquired proficiency in maintaining patient hygiene and bodily care, while consistently showing empathy and respect for patients with diverse needs

Senior Security

GWI
Baghdad, Iraq
07.2010 - 07.2013
  • I led incident response team in identifying and mitigating cyber threats
  • Collaborated with cross-functional teams to develop and execute security initiatives
  • Conducted vulnerability assessments and audits to ensure compliance with industry standards
  • Implemented and maintained security protocols to protect sensitive data

Security Guard

EODT
Mosul, Iraq
07.2007 - 07.2010
  • Strong attention to detail and observation skills
  • Skilled in responding to emergency situations calmly and efficiently
  • Excellent communication and interpersonal skills
  • 3 years of experience in security monitoring and surveillance

Education

Phlebotomy Certification - Health Informatics

MedCerts
Livonia, MI
07-2024

CNA Certification -

Covenant CNA School
Marietta, GA
05.2024

CPR /AED Certification - Health Education

Red Cross
Atlanta, GA
01-2024

HS Diploma -

Old Kampala High School
06.2001

Skills

  • Caregiving
  • Leadership
  • Interpersonal Relationship Development
  • Crisis Management
  • Communication
  • Empathy
  • Active listening
  • Problem-solving
  • Conflict resolution
  • Time management

Languages

  • English, Advanced
  • Luganda, Native
  • Swahili, Intermediate

Certification

  • CPR/AED Red Cross
  • CNA Certified

Languages

Luganda
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Crew Member

Qdoba
10.2024 - Current

Crew Member

Mcdonalds
09.2024 - 10.2024

Student

MedCert
07.2024 - 11.2024

CNA Trainee

CNA Covenant
10.2023 - 05.2024

Senior Security

GWI
07.2010 - 07.2013

Security Guard

EODT
07.2007 - 07.2010

Phlebotomy Certification - Health Informatics

MedCerts

CNA Certification -

Covenant CNA School

CPR /AED Certification - Health Education

Red Cross

HS Diploma -

Old Kampala High School

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Margret Nantale