Margret Powers
Atlanta,GA
Summary
Motivated young professional with a Bachelor's in Social Work and experience in casual fine dining, customer service, sales, social service, student instruction, and research. Has a positive attitude, strong work ethic, and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Taverna
01.2023 - 10.2023
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Cultivate warm relationships with regular customers.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explain menu items and suggested appropriate options for food allergy concerns.
Special Education Paraprofessional
Fulton County Schools
05.2022 - 01.2023
- Placed at Sandy Springs Charter Middle School.
- Collaborate with teacher to create customized classroom environment integral to students' needs.
- Maintain positive attitude and affirmatively communicated with each student.
- Document student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Offer student support through special accommodations, extra assistance and assessments.
- Oversee class of students in absence of instructor.
- Alert instructor to student behavior or issues requiring intervention.
Fresh Produce Team Member
Whole Foods Market
07.2021 - 04.2022
- Help customers locate products and check store system for merchandise at other sites.
- Prepare, organize, and quality check products on the sales floor.
- Create floral arrangements and bouquets as requested by customers.
- Solve customer challenges by offering relevant products and services.
Family Facilitator
Meta House
12.2019 - 05.2021
- Serve as a parenting coach for families living in the residential treatment program.
- Complete intake assessments and paperwork for all adolescent clients.
- Plan and carry out evening activities and weekend outings for families in the residential treatment program.
- Record, document and report all observations and timely information in the client database daily.
- Lead parent/child play therapy group Monday-Friday; plan age appropriate activities, observe parent/child interactions, provide redirection when needed.
- Attend clinical team meetings and advocate on the behalf of parents in the residential treatment program.
- Coordinate child visitation scheduling and supervise child visitation.
- Attend weekly Child and Family Staff meetings.
- Attend monthly Early Childhood Mental Health trainings.
Sales Associate
The Exclusive Company
02.2018 - 09.2020
- Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Process POS transactions, including checks, cash and credit purchases or refunds.
- Maintain organized, presentable merchandise to drive continuous sales.
- Engage with customers to effectively build rapport and lasting relationships.
Family Advocate Intern
Mental Health America Of Wisconsin
01.2019 - 08.2019
- Assist clinic manager with new client intake/documentation for 30+ clients.
- Facilitate a Nurturing Parenting group at United Community Center for 4 rounds of a 9 week curriculum and documented client progress.
- Perform administrative duties such as taking calls, scheduling appointments, assessing client insurance, and providing community referrals.
- Shadow at Family Drug Treatment Court on a weekly basis and gained insight on how to advocate for clients in a legal setting.
Research Assistant
University Of Wisconsin-Milwaukee
01.2018 - 08.2019
- Worked on two research projects: The Families and Children Thriving Study, Alternative Wisconsin.
- Conduct phone interviews to learn about participants' adverse childhood and adult experiences, the services they received from Child Protective Services and home visiting programs throughout Wisconsin.
- Track participant progress with Access and recorded data using Qualtrics.
- Develop fact sheets, graphs and tables to analyze and summarize survey data.
- Commended by project supervisors for strong work ethic and attention to detail.
Volunteer Mentor
Riverwest Food Pantry
10.2016 - 10.2018
- Create ongoing relationships with food pantry shoppers by providing them with emotional support and connecting them to community resources to overcome adversity regarding housing and job insecurity, mental health, etc.
Manager
Timber Creek Pizza Co.
05.2015 - 04.2018
- Effectively allocate tasks during high-traffic times to keep operations running smoothly and employees focused.
- Train and guide new employees to ensure quality performance.
- Use downtimes to prepare ingredients and restock supplies for expected busy periods.
- Coordinate employee work schedules.
Education
Bachelor of Science - Social Work
University of Wisconsin - Milwaukee
Milwaukee, WI08.2019
Skills
- Organization
- Communication
- Customer service
- Team collaboration
- Food and beverage pairings
- Friendly and outgoing attitude
- Family Case Management
- Psychosocial assessment
Timeline
Server
Taverna
01.2023 - 10.2023
Special Education Paraprofessional
Fulton County Schools
05.2022 - 01.2023
Fresh Produce Team Member
Whole Foods Market
07.2021 - 04.2022
Family Facilitator
Meta House
12.2019 - 05.2021
Family Advocate Intern
Mental Health America Of Wisconsin
01.2019 - 08.2019
Sales Associate
The Exclusive Company
02.2018 - 09.2020
Research Assistant
University Of Wisconsin-Milwaukee
01.2018 - 08.2019
Volunteer Mentor
Riverwest Food Pantry
10.2016 - 10.2018
Manager
Timber Creek Pizza Co.
05.2015 - 04.2018
Bachelor of Science - Social Work
University of Wisconsin - Milwaukee
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