Summary
Overview
Work History
Education
Skills
Timeline

Marguerite Allen

Erwin,Tn

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walmart, adept at cash handling and management. Demonstrated ability to improve team efficiency and foster brand loyalty through exceptional communication and time management skills. Successfully balanced a high volume of transactions, contributing significantly to store sales goals.

Overview

18
18
years of professional experience

Work History

Cashier

Walmart
07.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.Welcomed customers and helped determine their needs.Worked flexible schedule and extra shifts to meet business needs.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Enhanced customer satisfaction by providing efficient and friendly service during checkout.Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.Handled high volumes of transactions with accuracy, contributing to overall store sales goals.Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.Approached every question or concern with calm and level-headed approach.Organized items on shelves to help customers locate products easily and quickly.Completed daily tasks quickly without sacrificing quality or attention to detail.Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.Maintained organized and orderly front end and removed carts, baskets, and debris.Prevented loss by identifying fraudulent transactions and following established security procedures.Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.Developed rapport with regular customers through genuine interactions that fostered brand loyalty.Processed credit card, EBT, and gift certificate payments with electronic computer system.Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.Collaborated with team members to ensure seamless store operations during busy periods.Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarmsEnhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Enhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Patient Account Representative

Ballad Health System
08.2006 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.Welcomed customers and helped determine their needs.Worked flexible schedule and extra shifts to meet business needs.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Enhanced customer satisfaction by providing efficient and friendly service during checkout.Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.Handled high volumes of transactions with accuracy, contributing to overall store sales goals.Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.Approached every question or concern with calm and level-headed approach.Organized items on shelves to help customers locate products easily and quickly.Completed daily tasks quickly without sacrificing quality or attention to detail.Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.Maintained organized and orderly front end and removed carts, baskets, and debris.Prevented loss by identifying fraudulent transactions and following established security procedures.Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.Developed rapport with regular customers through genuine interactions that fostered brand loyalty.Processed credit card, EBT, and gift certificate payments with electronic computer system.Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.Collaborated with team members to ensure seamless store operations during busy periods.Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarmsEnhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Enhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Bachelor of Science -

Hight Point University, High Point NC
06-1986

BS - Education

ETSU, Johnson City, TN
06.1971

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Sales expertise

Timeline

Cashier - Walmart
07.2022 - Current
Patient Account Representative - Ballad Health System
08.2006 - 07.2019
Hight Point University - Bachelor of Science,
ETSU - BS, Education

Similar Profiles

CREATE PROFILE
Marguerite Allen