Marguerite Bartlett
Norton,MA
Summary
Flexible restaurant service professional, with experience in severing, bussing, and hosting bringing high enthusiasm and extensive knowledge of food safety practices. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Provided engaging and flexible approach to all costumer service.
Overview
5
5
years of professional experience
Work History
Babysitter
Katey Walker And Liz O'Malley
06.2019 - Current
- Played games, worked on puzzles and read books to young children.
- Provided distractions and calming methods when necessary.
- Communicated with parents about daily activities and behaviors.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children on playground to help develop physical and social skills.
Server
Los Charros Cantina
05.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Busser
Carlson's Landing
04.2021 - 08.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Lead Busser
The Essex And Los Charros Cantina
07.2017 - 08.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning. Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas. Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Engaged in suggestive selling and other sales techniques.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment
- Assisted wait staff with timely food delivery and guest requests.
Cashier
The Fresh Market
06.2020 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Neuroscience
05.2025
- Dean's List Spring 2022, Fall 2022
- 3.68 GPA
- Wheaton Presidential Scholarship Recipient
- Smiley Family Endowed Scholarship Recipient
- Barbara Spencer Memorial Scholarship Leadership Award Recipient
- Barbara Spencer Memorial Scholarship Spirit of Westbrook Award Recipient
High School Diploma -
06.2021
Skills
- Strong Communication Skills
- Warm and Friendly
- Attentive Customer Service Skills
- Food and Beverage Service
- Extremely Knowledgeable in Multiple POS Inventory System Operations
- Specials Promotion and Upselling
- To-Go Order Preparation
- Child Safety Procedures
- First Aid
Affiliations
- Cross Country and Track and Field Athlete at Wheaton College
- Wheaton Athletic Mentor
- Teachers Assistant in Organic Chemistry
Timeline
Server - Los Charros Cantina
05.2022 - 08.2022
Busser - Carlson's Landing
04.2021 - 08.2021
Cashier - The Fresh Market
06.2020 - 09.2020
Babysitter - Katey Walker And Liz O'Malley
06.2019 - Current
Lead Busser - The Essex And Los Charros Cantina
07.2017 - 08.2021
Wheaton College - Bachelor of Science, Neuroscience
Westbrook High School - High School Diploma,
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