Marguerite Jay
South Bend,IN
Summary
Demonstrates exceptional leadership and bilingual communication skills, adept at creating memorable moments and fostering positive relationships. Specializes in customer service and data analysis, significantly contributing to team efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Greeter
Meijer
South Bend, IN
06.2021 - 08.2022
- Aided customers with cart selection or basket distribution as necessary to facilitate their shopping experience.
- Supported seasonal displays set-up efforts which contributed significantly in creating appealing visuals attracting potential customers.
- Increased overall customer experience by offering helpful suggestions and product recommendations.
- Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate departments and managing a consistent flow of traffic during busy periods.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain satisfaction levels.
Front End Worker
Ninja Golf
Granger, IN
08.2018 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Organized special events to curate personalized experiences for family celebrations.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
Caterer
Saint Mary's College
South Bend, IN
05.2017 - 07.2017
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Education
Bachelor of Science - Psychological Sciences
Purdue University
West Lafayette, IN05.2024
Bachelor of Arts - Spanish
Purdue Univeristy
West Lafayette, IN05.2024
Minor - Creative Writing: Poetry
Purdue University
West Lafayette, IN05.2024
Skills
- Bilingual: English and Spanish
- Creative Writing
- Customer Service
- Data Analysis
- Communication
- Microsoft Excel
- Leadership
- Adaptability
- Active Listening
- Teamwork
Timeline
Customer Greeter
Meijer
06.2021 - 08.2022
Front End Worker
Ninja Golf
08.2018 - 08.2020
Caterer
Saint Mary's College
05.2017 - 07.2017
Bachelor of Science - Psychological Sciences
Purdue University
Bachelor of Arts - Spanish
Purdue Univeristy
Minor - Creative Writing: Poetry
Purdue University