Marguerite Perry
Keystone Heights
Summary
Dynamic retail professional with extensive experience at Save A Lot Foods, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction through effective training and innovative merchandising strategies. Skilled in inventory management and problem-solving, fostering a positive work culture while driving sales and operational efficiency.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
28
28
years of professional experience
Work History
Store Manager
Save A Lot Foods
06.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Preschool Director
Kid Works®
04.2012 - 06.2015
- Supervised teaching staff and resolved issues.
- Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
- Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
- Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
Assistant Store Manager
Food Lion
11.2004 - 02.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Preschool Director
Step By Step Preschool
04.1997 - 10.2004
- Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
- Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
- Hired and trained new preschool employees.
- Created a safe learning environment through regular safety drills practice and adherence to established protocols during emergencies.
- Developed strong parent-teacher relationships through effective communication and regular progress updates.
Education
High School Diploma -
Keystone Heights High School
Keystone Heights, FL06-1992
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Customer feedback analysis
Timeline
Store Manager
Save A Lot Foods
06.2015 - Current
Preschool Director
Kid Works®
04.2012 - 06.2015
Assistant Store Manager
Food Lion
11.2004 - 02.2012
Preschool Director
Step By Step Preschool
04.1997 - 10.2004
High School Diploma -
Keystone Heights High School
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