MARHIYA WILSON
KLA Schools
Broward County,FL
5
years of professional experience
Professional and customer-focused individual with several years of experience delivering exceptional customer service in fast-paced environments. Adept at building positive relationships, resolving customer concerns, managing administrative tasks, and maintaining organized workspaces. Currently pursuing a degree in Diagnostic Medical Sonography and completed a medical program at Blanche Ely High School. Seeking to leverage strong communication, organizational, and multitasking skills in a Customer Service, Medical Receptionist, Front Desk, or Administrative Assistant role.
Work History
Teacher Assistant
2 Years- Provide exceptional support to teachers, students, and parents in a fast-paced educational environment.
- Serve as a primary point of communication, addressing questions and concerns professionally.
- Maintain accurate records, organize daily activities, and assist with administrative tasks.
- Build positive relationships while creating a welcoming, organized environment.
- Manage multiple priorities with strong attention to detail.
Crew Member/Cashier
1 Year 7 Months- Delivered exceptional customer service in a high-volume environment.
- Processed cash, credit, and digital transactions accurately using POS systems.
- Resolved customer concerns professionally to ensure a positive experience.
- Collaborated with team members to improve efficiency and reduce wait times.
- Handled multiple responsibilities while maintaining quality service.
Hostess/Server Assistant
10 Months- Created positive first impressions by welcoming guests with professionalism.
- Managed waitlists, coordinated seating, and communicated effectively with customers and staff.
- Resolved guest concerns while ensuring excellent customer satisfaction.
- Thrived in a fast-paced, multitasking environment.
Sandwich Artist
9 Months- Assisted customers by accurately processing orders and providing friendly service.
- Maintained food safety and cleanliness standards with strong attention to detail.
- Assisted in training new employees on procedures and customer service expectations.
Cashier/Server
5 Months- Delivered excellent customer service in a fast-paced retail environment.
- Processed transactions accurately while maintaining cash accountability.
- Assisted customers with recommendations and resolved concerns professionally.
Education
High School Diploma
Associate of Applied Science - Health Science, Diagnostic Medical Sonography
Currently Enrolled
Skills
Customer Service Excellence
Front Desk Operations
Administrative Support
Patient Relations
Appointment Scheduling
Data Entry
Microsoft Office Suite
Professional Communication
Organization
Time Management
Problem Resolution
Team Collaboration
Positive attitude
Effective communication
Computer skills
Timeline
Teacher Assistant
KLA Schools
09.2024 - CurrentRead More
Crew Member/Cashier
Charley's Philly Cheesesteaks
03.2023 - 10.2024Read More
Hostess/Server Assistant
Chili's Grill & Bar
05.2022 - 03.2023Read More
Sandwich Artist
Subway
08.2021 - 05.2022Read More
Cashier/Server
Rita's Italian Ice
03.2021 - 08.2021Read More
Blanche Ely High School
High School Diploma
Read More
Broward College
Associate of Applied Science from Health Science, Diagnostic Medical Sonography
Read More