Jonathan Serrano
Brooklyn
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Willing to learn new things and a hard worker.
Overview
12
12
years of professional experience
Work History
Grocery Stocker
Whole Food Market
01.2015 - Current
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Custodian
Raritan Building Services
08.2014 - 01.2015
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers, vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Stock Associate
Rite Aid
07.2011 - 10.2012
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Managed inventory storage in clean and organized fashion.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
Education
High School Diploma -
El Puente Academy For Peace And Justice
Brooklyn, NY06.2009
Skills
- Adaptable
- Physical Stamina
- Teamwork Abilities
- Stock Rotation Guidelines
- Unloading Procedures
- Product Labeling Skills
- Pricing and Signage Updates
- Attention to Detail
- Customer Service
- Multitasking Abilities
- Reliability and Punctuality
- Positive Attitude
- Energetic and Outgoing
- Willing to Learn
Languages
Spanish
Timeline
Grocery Stocker
Whole Food Market
01.2015 - Current
Custodian
Raritan Building Services
08.2014 - 01.2015
Stock Associate
Rite Aid
07.2011 - 10.2012
High School Diploma -
El Puente Academy For Peace And Justice
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