Mari Alonso
Salinas,CA
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
6
6
years of professional experience
Work History
Volunteer
California State University Monterey Bay
01.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
Ecommerce clerk
Goodwill
06.2022 - 10.2022
- Temporary position assisting in production in ecommerce warehouse
- Pulled product from shelves to fill orders, package sold items, and insert appropriate documentation
- Accept, confirm or reject items for e-sales
- Help maintain proper cataloging of all product and assets; ensuring protections of said assets
- Produced high-quality communications for internal and external use
- Verified transactions, product orders and shipping dates and entered information into databases and reports
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Interacted with customers by phone, email, or in-person to provide information.
Cashier
Home Depot
01.2018 - 01.2019
- Processed sales transactions in a timely manner to prevent long customer wait times, accepted cash and credit payments, issued receipts, and provided accurate change
- Scanned merchandise using point-of-sales system, assisted customers in finding desired product, answered questions, and offered product advice
- Completed daily recovery and assisted in keeping all working areas clean and neat for maximum productivity
- Addressed customer needs and made product recommendations to increase sales
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Restocked and organized merchandise in front lanes
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
- Greeted customers entering store and responded promptly to customer needs
- Assisted customers with returns, refunds and resolving transaction issues
- Stocked, tagged and displayed merchandise as required
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Senior Care provider
Ciria's Home Care
01.2018 - 01.2018
- Provided assistance and emotional support to elderly in their home
- Assisted client with activities of daily living, including bathing, dressing, grooming, toileting and other hygienic needs
- Cooked, served, and fed meals to client based on their nutritional plan
- Highly encouraged to follow special diet
- Provided upkeep and maintained a clean, safe, orderly environment
- Maintained and submitted the client's daily records in a timely manner and accordance to the company's policies
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Handled incoming mail, bills and invoices and completed appropriate actions
- Recorded status and duties completed in logbooks for management
- Laundered items, changed sheets and made bed to keep patients' bedroom clean
- Scheduled daily and weekly care hours for client caseload.
Education
AA in Business Administration -
Hartnell College
Salinas, CaliforniaBachelor of Science - Business Administration And Management
California State University Monterey Bay
Seaside, CA05.2024
Skills
- Bilingual/Bi-Literate (English/Spanish)
- Strong time-management skills and great attention to detail
- Excellent listening, written and verbal communication skills
- Ability to prioritize and perform multiple tasks simultaneously
- Ability to work with minimal supervision and manage multiple priorities
- Cash Management
- File Maintenance
- Information Security
- Database entry
- Customer Satisfaction
- Cash Handling
- Sales expertise
- Research
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Volunteer
California State University Monterey Bay
01.2023 - 09.2023
Ecommerce clerk
Goodwill
06.2022 - 10.2022
Cashier
Home Depot
01.2018 - 01.2019
Senior Care provider
Ciria's Home Care
01.2018 - 01.2018
AA in Business Administration -
Hartnell College
Bachelor of Science - Business Administration And Management
California State University Monterey Bay