Summary
Overview
Work History
Education
Skills
Timeline
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Mari Davidson

Sacramento,CA

Summary

High-energy results driven seasoned Store Manager specializing in management of selling custom interior products. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Dedicated to hiring top-notch designers and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.


Overview

24
24
years of professional experience

Work History

Store and Training Manger

Calico
Fair Oaks, CA
05.1998 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Creative problem solver skilled at de-escalating situations and driving positive change.
  • Manages range of personalities to effectively build consensus and achieve operational targets.
  • Completed point of sale opening and closing procedures.
  • Revitalizes operations and adapts to changing market conditions.
  • Promotes team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Schedule and lead daily Huddles prior to store opening for all employees to discuss sales promotions, daily tasks, quoting needed to close sales while providing platform for all to voice concerns.
  • Coaches sales associates on product knowledge by using wide variety of training sales incentives significantly increasing customer satisfaction.
  • Trains new District Managers and Store Managers a week at at time in the Sacramento store with hands on observation of daily activities following a specific agenda.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Conducts weekly one on one meetings with each Designer reviewing open quotes, status and weekly outreach completed.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Dynamic relationship-builder with hiring workrooms fostering great communication in an organized nature and sound judgment.
  • Directed training programs and development paths for managers and supervisors.
  • Managed all exempt employee coaching, training and performance improvement actions.
  • Selected and assigned instructors to conduct specific training programs.

Education

Bachelor Of Applied Arts And Science - Textiles And Clothing

University of California - Davis
Davis, CA

Minor - Managerial Economics

University of California - Davis
Davis, CA

Skills

  • Financial Management
  • Time Management
  • Customer Service
  • Staff Supervision
  • Focus and Follow-Through
  • Verbal and Written Communication
  • Performance Monitoring and Evaluation
  • Problem Anticipation and Resolution
  • Management Team-Building
  • Multitasking and Organization
  • Business Leadership
  • Employee Training
  • Leadership
  • Microsoft Windows
  • Sales Strategies
  • Sales Tracking
  • Financial Forecasting
  • Store Merchandising
  • Business Management Principles
  • Microsoft Office
  • Financial Statement Review
  • Recruiting and Hiring

Timeline

Store and Training Manger

Calico
05.1998 - Current

Bachelor Of Applied Arts And Science - Textiles And Clothing

University of California - Davis

Minor - Managerial Economics

University of California - Davis

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Mari Davidson