Summary
Overview
Work History
Education
Skills
Timeline
Trainings
Awards & Recognition
Generic
Mari Gegeshidze

Mari Gegeshidze

Human Resources Professinal
River Vale,NJ

Summary

Highly motivated and results-driven professional with extensive experience in Human Resources, Recruitment, Administrative Operations, and Client Relationship Management across diverse sectors including Diplomatic Missions, International Hospitality, and Financial Institutions. Skilled in managing the full employee lifecycle—from talent acquisition and onboarding to training, performance management, and employee relations—while fostering a positive, inclusive, and compliant workplace culture. Adept at streamlining administrative workflows, coordinating cross-functional projects, and ensuring operational excellence. Demonstrated success in client engagement and retention, building trusted relationships, and delivering superior service that enhances satisfaction and long-term loyalty. Recognized for professionalism, adaptability, and a strategic mindset that drive organizational efficiency, employee engagement, and customer success.

Overview

30
30
years of professional experience

Work History

Human Resources Assistant

U.S. Department of State / U.S. Embassy
07.2017 - 09.2025

Highly versatile HR professional supporting all phases of the employee lifecycle—recruitment, onboarding, performance management, and employee relations—to ensure a productive and inclusive workplace.


Core Responsibilities:

  • Manage full-cycle recruitment: draft job postings, screen applicants, schedule interviews, and coordinate with hiring managers.
  • Advise leadership on classification, policy interpretation, and performance management issues.
  • Develop and deliver training sessions on HR procedures, compliance, and workplace culture.
  • Maintain employee records and ensure compliance with EEO, labor laws, and internal policies.
  • Facilitate onboarding, orientation, and benefits enrollment for new hires.
  • Coordinate with external recruiters and agencies to fill open positions efficiently.
  • Prepare HR reports, analyze trends, and support data-driven decision-making.
  • Promote a positive and inclusive culture through diversity training, team-building events, and communication initiatives.
  • Support disciplinary and grievance processes, ensuring fairness and compliance.
  • Manage confidential HR documentation, and maintain compliance with data protection requirements.

Achievements:

  • Reduced average time to hire by 25% by improving recruitment coordination and automation.
  • Launched a structured onboarding program, improving new hire retention, and satisfaction.
  • Enhanced employee engagement through monthly HR newsletters and recognition programs.
  • Developed clear and detailed job descriptions, improving hiring accuracy and performance alignment.
  • Streamlined HR documentation and data management using digital workflow systems.

HR Administrative Assistant

U.S. Department of State / U.S. Embassy
06.2006 - 07.2017

Dedicated and detail-oriented HR professional supporting recruitment, onboarding, payroll, and employee engagement initiatives. Ensures accuracy, confidentiality, and compliance in all HR processes.


Core Responsibilities:

  • Managed job postings and interview scheduling, coordinating between candidates and hiring teams.
  • Conducted reference and background checks, and ensured completion of pre-employment documentation.
  • Prepared employment offers, onboarding materials, and HR correspondence.
  • Organized new hire orientations, and facilitated smooth transitions for incoming employees.
  • Maintained accurate and confidential employee records in both physical and digital formats.
  • Updated employee data in HRIS systems, including new hires, transfers, and terminations.
  • Assisted in benefits administration, resolving employee inquiries, and supporting enrollment or claims.
  • Processed payroll-related documentation, verifying timesheets, and attendance records.
  • Provided timely responses to employee questions regarding HR policies, benefits, and leave.
  • Assisted with training, performance review tracking, and professional development coordination.
  • Supported office operations, including filing, scheduling, and supply management.
  • Ensured strict adherence to confidentiality, and compliance with all employment laws and internal procedures.

Achievements:

  • Digitized and reorganized over 500 personnel files, improving HR data access and audit readiness.
  • Reduced onboarding time by 30% by simplifying pre-hire and orientation workflows.
  • Earned a 95% satisfaction rating in the internal HR service survey through proactive employee support.
  • Enhanced administrative efficiency through the implementation of digital recordkeeping systems.
  • Improved employee experience with streamlined benefits and communication processes.

Senior Administrative Assistant

FINCA Microfinance Bank
12.2005 - 05.2006

Experienced administrative professional supporting senior executives, department heads, and teams through efficient operations, communication, and project coordination.


Core Responsibilities:

  • Manage complex executive calendars, schedule meetings, and coordinate internal and external events.
  • Arrange travel logistics, including flights, accommodations, visas, and expense reporting.
  • Draft, proofread, and prepare correspondence, reports, presentations, and briefing materials.
  • Maintain digital and physical filing systems, ensuring confidentiality and accessibility.
  • Oversee office operations, including vendor management, supply procurement, and workflow optimization.
  • Assist in project planning and monitoring, tracking deadlines, deliverables, and follow-ups.
  • Act as a liaison between departments, executives, and external partners to ensure smooth communication.
  • Support event planning, including conferences, workshops, and internal training.
  • Screen and prioritize executive emails, calls, and messages.
  • Provide guidance and mentorship to junior administrative staff, and interns.
  • Serve as a backup to other administrative professionals as needed.

Achievements:

  • Successfully managed executive calendars with zero scheduling conflicts for 12 consecutive months.
  • Coordinated a multi-agency conference with over 300 attendees.
  • Improved team productivity by 20% through the training and mentoring of junior staff.
  • Streamlined office processes, enhancing efficiency, and document management.
  • Arranged complex executive travel, and facilitated smooth logistics for internal and external events.

Sales Manager & Reservation Agent

Sheraton Metechi Palace Hotel
03.1998 - 03.2000

Results-driven sales professional responsible for driving revenue growth, client engagement, and market expansion.


Core Responsibilities:

  • Develop and execute sales strategies to increase bookings, revenue, and market share.
  • Identify new business opportunities and maintain relationships with corporate clients, travel agencies, and group organizers.
  • Conduct sales presentations, site inspections, and client meetings to promote offerings.
  • Negotiate and finalize contracts, agreements, and pricing structures.
  • Collaborate with operations, reservations, and front desk teams to ensure service quality and client satisfaction.
  • Mentor and train junior staff on sales, upselling, and customer service best practices.
  • Participate in trade shows, conferences, and networking events to expand market presence.

Achievements:

  • Surpassed quarterly sales targets by 25% through strategic engagement and upselling.
  • Implemented a new reservation workflow, improving booking accuracy and processing efficiency by 35%.
  • Secured 10+ long-term corporate client contracts, increasing annual revenue by $150,000.
  • Strengthened client relationships, driving repeat business, and long-term loyalty.
  • Developed sales strategies that successfully expanded market penetration and increased revenue.

Receptionist & Admin Clerk/Translator

Georgian Mineral Water Company
03.1996 - 03.1998

Front-desk professional providing high-level administrative support, client service, and translation services to enhance organizational efficiency and visitor experience.


Core Responsibilities:

  • Greet and assist visitors, ensuring a professional and welcoming reception environment.
  • Manage incoming calls, messages, and inquiries, directing them to the appropriate staff.
  • Maintain visitor logs, monitor security, and enforce access control procedures.
  • Handle office correspondence, including emails, letters, and courier dispatches.
  • Maintain electronic and physical filing systems for records and reports.
  • Schedule meetings, appointments, and conference rooms efficiently.
  • Track and manage office supplies, reordering as needed to maintain smooth operations.
  • Assist with data entry, reporting, and spreadsheet preparation.
  • Provide translation and interpretation services for documents, meetings, and phone calls.
  • Support administrative tasks for internal staff, including photocopying, scanning, and document organization.

Achievements:

  • Translated 200+ official documents with 99% accuracy, ensuring cultural appropriateness.
  • Streamlined front-desk operations, reducing visitor wait times by 40%.
  • Maintained high compliance with office security and access protocols.
  • Optimized appointment scheduling, enhancing efficiency for staff and visitors.
  • Managed a multi-line phone system and coordinated internal communications effectively.
  • Supported internal staff, boosting overall administrative efficiency, and productivity.

Education

Master of Arts - English Language & Interpretation

Ilia State University
Tbilisi, Georgia

Skills

  • Recruitment Strategies
  • Job Announcement Development
  • Applicant Evaluation
  • Background Checks
  • Onboarding Processes
  • New Hire Orientation
  • Payroll Processing
  • Maintaining Personal Files
  • Employee Relations
  • Performance Management
  • Intern Program Coordination
  • Reporting & HR Analytics
  • HR Software Proficiency: Electronic Recruitment Application (ERA), Overseas Personnel System (OPS), Time & Attendance System (T&A), Applicant Tracking System (ATS)

Timeline

Human Resources Assistant

U.S. Department of State / U.S. Embassy
07.2017 - 09.2025

HR Administrative Assistant

U.S. Department of State / U.S. Embassy
06.2006 - 07.2017

Senior Administrative Assistant

FINCA Microfinance Bank
12.2005 - 05.2006

Sales Manager & Reservation Agent

Sheraton Metechi Palace Hotel
03.1998 - 03.2000

Receptionist & Admin Clerk/Translator

Georgian Mineral Water Company
03.1996 - 03.1998

Master of Arts - English Language & Interpretation

Ilia State University

Trainings

  • Contact Database Training
  • Time and Attendance Training
  • Electronic Recruitment Application/ERA
  • LE Staff Position Classification Advisor Training
  • Merit Based Compensation Training
  • Intermediate Human Resources Training
  • Recruitment Workshop
  • Basic Human Resources Training
  • Records Management Training
  • Counterintelligence and Insider Threat Awareness and Preparedness Training
  • Cybersecurity Awareness Training
  • Training for Classifiers and Users of National Security Information
  • Protecting Personally Identifiable Information/PII Training
  • Customer Focused Management Training

Awards & Recognition

Group Meritorious Honor Awards (2020, 2017, 2022), Franklin Awards & Special Act Award (Multiple years), Extra Mile Awards (2010, 2013, 2016), Certificate of Appreciation (2012)