Mari Grady
Afton,WI
Summary
Proven track record in enhancing customer relationships and sales opportunities at Bank of Deerfield, leveraging expertise in MS Excel and relationship management. Skilled in leading teams to exceed sales goals and implement efficient operational strategies, demonstrating a strong commitment to diversity, equity, and inclusion.
Overview
8
8
years of professional experience
Work History
Personal Banker
Bank Of Deerfield
Deerf, WI
11.2022 - Current
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Assessed risks during business decisions and helped clients make the safest and most beneficial financial choices possible.
- Manage daily banking operations, including account openings, closings, and transaction processing, adhering to BSA and regulatory compliance.
Overnight Inbound Team Leader
Target
Fit, WI
02.2022 - 11.2022
- Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work.
- Responsible for working with closing teams to identify key priorities and ensure the store is guest-ready.
- Create a scheduling plan in partnership with your ETL based on monthly and weekly business workload, and guest traffic.
- Lead and coach the team to ensure accuracy and efficiency in all GM processes.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
General Merchandise Lead
Target
Fit, WI
05.2021 - 02.2022
- Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach expectations to deliver the service standard.
- Understand sales goals, plan, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, transitions, revisions, sales plans, sampling, promotions, and price change.
Presentation Expert/CB Store Owner
Target
Fitch, WI
05.2020 - 05.2021
- Deliver accurate and timely merchandise transitions for all areas of the store, and adhere to street dates for new merchandise.
- Understand how operational procedures, like planogram (POG) ties, product capacities, and sales floor quantities impact shortage, profitability, in-store replenishment, and inventory accuracy.
Visual Merchandiser
Target
Fit, WI
10.2019 - 05.2020
- Producing design ideas for displays, developing floor plans, or following a company plan.
- Partner with store leaders and vendors to plan, support, and validate the execution of all visual merchandising guide sets in the store.
- Organize and set all non-planogram ISM elements throughout the store.
Beauty Specialist
Target
Fitch, WI
05.2017 - 08.2017
- Created a personalized shopping experience for all guests, educated, and actively engaged with all guests.
- Trained incoming employees.
Education
Bachelor of Science - Supply Chain Management
University of Tennessee
Knoxville, TN12-2018
Skills
- MS Excel Certified
- MS Access
- Qualtrics
- SPSS
- Marketplace simulation
- iNEMI Reuse and Repair Metrics Project
- Upselling
- Portfolio assessment
- Relationship building and management
Languages
Spanish
Limited
Timeline
Personal Banker
Bank Of Deerfield
11.2022 - Current
Overnight Inbound Team Leader
Target
02.2022 - 11.2022
General Merchandise Lead
Target
05.2021 - 02.2022
Presentation Expert/CB Store Owner
Target
05.2020 - 05.2021
Visual Merchandiser
Target
10.2019 - 05.2020
Beauty Specialist
Target
05.2017 - 08.2017
Bachelor of Science - Supply Chain Management
University of Tennessee
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