Mari Hashiguchi
Honolulu,HI
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Cosmetics Counter Manager CHANEL Beaute
Bloomingdale’s CHANEL Counter
Honolulu, HI
12.2023 - Current
- Increased sales performance through the implementation of strategic sales initiatives and promotional activities.
- Collaborated with vendors to optimize product assortment, negotiate terms, and promptly resolve issues.
- Received recognition for outstanding customer feedback and exceptional customer service achievements
- Directed and mentored employees in ensuring proper merchandising standards were met, including tasks like restocking shelves, replenishing supplies, and cleaning display cases.
- Addressed customer concerns with prompt resolution and a professional approach.
- Collaborated with cross-functional teams to optimize store operations.
Retail Store Manager
Kira X Miffy
Honolulu, HI
10.2020 - 11.2023
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Supported retail associates to drive quality performance and experiences for customers.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Fragrance Seasonal Sales Associate
Bloomingdale's
Honolulu, HI
11.2021 - 02.2022
- Connected with customers using strong conversational skills to uncover needs and better target suggestions.
- Educated customers on scents and products available from several luxury fragrance brands.
- Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Beauty Advisor
Macy's CHANEL Counter
Honolulu, HI
09.2020 - 05.2021
- Delivered exceptional service and beauty advice consistently to develop and grow loyal customer base.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Developed connections to offer clients best-in-class experience with skincare, makeup and fragrance.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Regional Manager
Laline Japan
Honolulu, HI
06.2012 - 08.2020
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Minimized turnover through effective training and employee engagement programs.
- Monitored inventory, cash and payroll processes to keep location running smoothly.
- Oversaw merchandising of products across 5 retail locations.
- Drove sales by developing business strategies, marketing plans and merchandise assortments.
Lead Teacher
Tanpopo Day Care
Tokyo, JP
04.2008 - 03.2012
- Keep records on individual children, including daily observations and information about activities, meals, and medications administered.
- Read to children and teach them simple painting, drawing, handcrafts and songs. Instruct children in health and personal habits such as eating, resting, and toilet habits.
- Organized activities to promote physical, mental and social development of each child.
- Managed meal times, naps, preparing bottles, and changing diapers for infant groups of 20 babies aged 1-24 months
Education
Early Childhood Development - Early Childhood Education
Seitoku University Junior Collage
Matsudo, Chibaken , Japan03.2008
Skills
- Fluent English and Japanese verbal/written communication
- Client Relationship Building
- Teamwork and Collaboration
- POS Systems
- Inventory counting
Timeline
Cosmetics Counter Manager CHANEL Beaute
Bloomingdale’s CHANEL Counter
12.2023 - Current
Fragrance Seasonal Sales Associate
Bloomingdale's
11.2021 - 02.2022
Retail Store Manager
Kira X Miffy
10.2020 - 11.2023
Beauty Advisor
Macy's CHANEL Counter
09.2020 - 05.2021
Regional Manager
Laline Japan
06.2012 - 08.2020
Lead Teacher
Tanpopo Day Care
04.2008 - 03.2012
Early Childhood Development - Early Childhood Education
Seitoku University Junior Collage
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