Mari Hashiguchi
Honolulu,HI
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Cosmetics Counter Manager CHANEL Beaute
Bloomingdale’s CHANEL Counter
Honolulu , HI
2023.12 - Current
- Increased sales performance through the implementation of strategic sales initiatives and promotional activities.
- Collaborated with vendors to optimize product assortment, negotiate terms, and promptly resolve issues.
- Received recognition for outstanding customer feedback and exceptional customer service achievements
- Directed and mentored employees in ensuring proper merchandising standards were met, including tasks like restocking shelves, replenishing supplies, and cleaning display cases.
- Addressed customer concerns with prompt resolution and a professional approach.
- Collaborated with cross-functional teams to optimize store operations.
Retail Store Manager
Kira X Miffy
Honolulu , HI
2020.10 - 2023.11
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Supported retail associates to drive quality performance and experiences for customers.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Fragrance Seasonal Sales Associate
Bloomingdale's
Honolulu , HI
2021.11 - 2022.02
- Connected with customers using strong conversational skills to uncover needs and better target suggestions.
- Educated customers on scents and products available from several luxury fragrance brands.
- Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Beauty Advisor
Macy's CHANEL Counter
Honolulu , HI
2020.09 - 2021.05
- Delivered exceptional service and beauty advice consistently to develop and grow loyal customer base.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Developed connections to offer clients best-in-class experience with skincare, makeup and fragrance.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Regional Manager
Laline Japan
Honolulu , HI
2012.06 - 2020.08
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Minimized turnover through effective training and employee engagement programs.
- Monitored inventory, cash and payroll processes to keep location running smoothly.
- Oversaw merchandising of products across 5 retail locations.
- Drove sales by developing business strategies, marketing plans and merchandise assortments.
Lead Teacher
Tanpopo Day Care
Tokyo , JP
2008.04 - 2012.03
- Keep records on individual children, including daily observations and information about activities, meals, and medications administered.
- Read to children and teach them simple painting, drawing, handcrafts and songs. Instruct children in health and personal habits such as eating, resting, and toilet habits.
- Organized activities to promote physical, mental and social development of each child.
- Managed meal times, naps, preparing bottles, and changing diapers for infant groups of 20 babies aged 1-24 months
Education
Early Childhood Development - Early Childhood Education
Seitoku University Junior Collage
Matsudo, Chibaken , Japan03.2008
Skills
- Fluent English and Japanese verbal/written communication
- Client Relationship Building
- Teamwork and Collaboration
- POS Systems
- Inventory counting
Timeline
Cosmetics Counter Manager CHANEL Beaute
Bloomingdale’s CHANEL Counter
2023.12 - Current
Fragrance Seasonal Sales Associate
Bloomingdale's
2021.11 - 2022.02
Retail Store Manager
Kira X Miffy
2020.10 - 2023.11
Beauty Advisor
Macy's CHANEL Counter
2020.09 - 2021.05
Regional Manager
Laline Japan
2012.06 - 2020.08
Lead Teacher
Tanpopo Day Care
2008.04 - 2012.03
Early Childhood Development - Early Childhood Education
Seitoku University Junior Collage
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