MARI HICKEY
Newport News,Virginia
Summary
Well-qualified concierge successful in prioritizing and multitasking to meet high-volume demand. Experienced in customer service and understand the importance of a sunny attitude.
Overview
21
21
years of professional experience
Work History
Deputy Commissioner of the Revenue
Newport News Commissioner Of The Revenue
06.2001 - 06.2022
- Over 20 years experience working for the City of Newport News with over 15 in the Commissioner’s Office
- Proficient in the skills required to handle every tax type and service provided by the Commissioner of the Revenue to the citizens of Newport News including Business Licensing, Business Related Tax, Personal Property Tax, DMV Select Services and State Income Tax
- I have conducted qualifying interviews for the elderly and disabled seeking Real Estate Tax Relief and processed exemption applications for Disabled Veterans.
- Managed staff to include scheduling and human resource issues until retirement in 2022.
Education
Accounting -
Thomas Nelson Community College
09.1984
Skills
Organizational Leadership
Crisis Management
Customer Service
Additional Information
I have acted as Supervisor in my Supervisor’s absence for many years. Once for a nine month period while working at the Satellite Office in Denbigh. During this time, I performed all supervisory duties including ordering supplies, scheduling and handling personnel issues. As a former employee in this office, I understand and can fulfill the need for a participatory working supervisor.
Volunteer/clubs
Animal Aid Society, Weekly volunteer, 2014-2019, Peninsula Regional Animal Shelter 2022-present. Providing care and shelter for homeless dogs.
Skills/abilities
- Communication, Advanced
- Customer Service, Advanced
- Administrative, Advanced
- Work Ethic, Advanced
Timeline
Deputy Commissioner of the Revenue
Newport News Commissioner Of The Revenue
06.2001 - 06.2022
Accounting -
Thomas Nelson Community College
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