Mari Luna-Holguin
15720 W. 65th St. Apt 734,KS
Summary
Dynamic professional with a proven track record at Amazon, adept in enhancing employee satisfaction and streamlining HR processes. Skilled in problem-solving and excellent communication, I have successfully implemented recruitment strategies and performance management systems, leading to a significant reduction in hiring time and fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Advocate4Me
UHC
07.2020 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Human Resources Specialist
Amazon
12.2018 - 07.2020
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
- Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
- Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Education
Liberal Arts -
KCKCC
Kansas City, KS05.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Decision-making
Timeline
Advocate4Me
UHC
07.2020 - 01.2025
Human Resources Specialist
Amazon
12.2018 - 07.2020
Liberal Arts -
KCKCC
Languages
Spanish
Native or Bilingual
Portuguese
Full Professional
English
Native or Bilingual
French
Professional Working
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