Mari Mogitz Finnegan
Acworth,GA
Summary
Motivated and personable professional with a strong background in customer service and sales, seeking to leverage excellent communication skills, problem-solving abilities, and a customer-first mindset to contribute to a dynamic team.
Overview
13
13
years of professional experience
Work History
Dealer Relations Manager/Store Manager
The Market
01.2012 - 04.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Investigated and resolved invoicing discrepancies to maintain good vendor relations.
- Maintained positive vendor relations to build strong partnerships.
- Upheld strong vendor relations and recruited new vendors for specific needs.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Analyzed monthly sales trends to implement identified sales processes and improvement changes.
- Managed administrative and financial tasks such as payroll, recordkeeping and reporting.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
- Collected, completed, and processed lease applications.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Oversaw all dealer leases and maintained 90% occupancy.
- Oversaw merchandise buying for boutique and store floor.
Education
Associate of Applied Science - Accounting
Suffolk County Community College
Selden, NY05-1990
Skills
- Sales Skills
- Sales strategy
- Microsoft Word
- Friendly, positive attitude
- Good Telephone Etiquette
- Organization and time management
- Task prioritization
- Problem-solving
- Marketing
- Workforce management
- Clear communication
- Project management
- Business administration
- Relationship building
- Staff training and development
- Decision-making
- Verbal and written communication
- Coaching and mentoring
- Conflict resolution
- Customer relationship management (CRM)
- Operations management
Languages
American Sign Language
Limited Working
Timeline
Dealer Relations Manager/Store Manager
The Market
01.2012 - 04.2025
Associate of Applied Science - Accounting
Suffolk County Community College
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