Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mari Revazishvili

Orlando

Summary

Diligent Product Owner offering 8 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.


Overview

9
9
years of professional experience

Work History

Senior Business Analyst

Sony
06.2023 - Current
  • Worked closely with a cross-functional team to identify, analyze, and document business requirements for projects and enhancements
  • Responsible for understanding the business needs and helping to provide solutions that meet the business's and our consumers' requirements
  • Managed Agile and Waterfall processes and stakeholders to drive consensus for Web and Mobile launch
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Lead and coordinate all aspects of User Acceptance Testing (user stories, acceptance criteria, test execution, reporting bugs, etc.) with key stakeholders
  • Lead Backlog grooming and Sprint planning for digital enhancements.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Owned and prioritized product backlog.

Technical Product Owner

NBCUniversal
06.2022 - 07.2023
  • Managed the end-to-end life cycle of a product
  • Managed feature roadmap and prioritization of capabilities and features of a product
  • Engaged across functions with multiple stakeholders to translate requirements into well-documented product features
  • Facilitated sprint planning, sprint demos, and retrospective meetings with product and engineering teams to increase creativity while improving efficiency based on the priorities of our product roadmap.
  • Fully documented product features and capabilities in JIRA, ensuring all stories have acceptance criteria that are clear and can be measured
  • Collaborated across teams and with architecture and solutions leaders to identify the best technical solution for a feature or capability that meets the client's needs.


Product Owner IT Digital & Customer Products

JetBlue
09.2017 - 06.2022
  • Actively supported a manageable portfolio of projects from start to finish by JetBlue IT policies and processes, producing clear, detailed project scoping and design documentation to be used by technical specialists to build appropriate solutions
  • Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Assisted in developing business cases, considering financial, resource, and technological constraints; develop cost estimates considering business impacts and risks
  • Ensured that approved requirements were developed in sufficient scope and detail to deliver a solution that meets customer needs as they perceive them
  • Proactively communicated and collaborated with external and internal customers to analyze information needed and functional requirements and delivered the following artifacts: Functional Requirements and Technical Requirements, including architecture, interfaces, security, and business continuity
  • Troubleshoot product issues and work with internal and external customers to investigate and resolve defects
  • Analyzed internal/external technical processes and functions, documented findings, and identified areas for improvement
  • Built and maintained system configuration of supported software systems adhering to defined standards
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Coordinated with design teams to develop high-quality creative assets.


Analyst IT Digital Products

JetBlue
04.2016 - 09.2017
  • Served as a liaison between the IT Conversion Products team and the Internal/External matrix partners to determine the prioritization of items. Participated in business requirements development, assisted in testing fixes and enhancements, and participated in production implementations
  • Participated and assist in the overall product development lifecycle through discovering, Defining, Developing, and Delivering
  • Worked with the broader technical team and business partners to reproduce issues and document root cause analysis
  • Participated in the User Acceptance Testing and Quality control process to validate end products meet the business vision
  • Performed ongoing periodic reviews of the check-in application across all channels and join production outage bridges to assist in investigating reported issues
  • Collaborated with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Identified and resolved problems through root cause analysis and research.

Project Manager - Application and Technology Support

JetBlue
02.2015 - 04.2016
  • Led team in all areas of IT Service Management, including change management, incident management, capacity management, problem management, and continuity management
  • Guided team in the Continuity of Business procedures and exercises and found ways to enhance the scope and effectiveness of tests
  • Worked with Leadership to develop, create, and implement weekly reports and business matrix partners to understand testing results and defects and gather necessary approvals
  • Worked directly with an outside vendor to resolve defects, reducing implementation time overall
  • Reviewed product release notes, created test scenarios, and managed user acceptance testing tasks and resources
  • Partaking in overnight releases/updates for multiple applications
  • Received, investigated, and prioritized application issues by level of impact
  • Improved existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations
  • Managed customer satisfaction requirements of operational procedures and SLAs to achieve a suitable outcome for all stakeholders
  • Managed defects with various business partners in all environments, ensuring defects were resolved, tested, and released
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Planned, designed, and scheduled phases for large projects.
  • Provided detailed project status updates to stakeholders and executive management.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Education

Bachelor of Science -

University of Central Florida
08.2016

Skills

  • Risk Management
  • Stakeholder Relationship Management
  • Digital Marketing
  • Business Process Mapping
  • KPI Tracking
  • Competitive Analysis
  • Process Development
  • Business Process Improvement
  • Requirements Gathering
  • Product Management
  • Product Development
  • Test Case Scenarios
  • Release Planning
  • User Acceptance Testing
  • Product Lifecycle Management
  • Jira, Atlassian, Rally
  • End to End Feature Delivery
  • Teamwork and Collaboration

Languages

Georgian
Native or Bilingual

Timeline

Senior Business Analyst

Sony
06.2023 - Current

Technical Product Owner

NBCUniversal
06.2022 - 07.2023

Product Owner IT Digital & Customer Products

JetBlue
09.2017 - 06.2022

Analyst IT Digital Products

JetBlue
04.2016 - 09.2017

Project Manager - Application and Technology Support

JetBlue
02.2015 - 04.2016

Bachelor of Science -

University of Central Florida
Mari Revazishvili