Forward-thinking Executive Assistant with over 8+ years in top-tier organizational support, accomplished in aiding company leaders with critical functions in office management, support staff management, event planning, calendar management, project organization, and stellar administrative support. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant
Yuba County Health & Human Services
Yuba City
06.2015 - Current
Manage complex calendar appointments for Director
Act as a liaison between the executives and internal and external stakeholders to facilitate communication flow
Schedule and arrange for meetings and appointments with external parties
Organize, and arrange for all travel reservations for the Director, Deputy Directors, Program Managers and all staff for meetings,conferences, and seminars
Exhibit confidence and professional diplomacy, while effectively relating to people at all levels internally and externally involving highly sensitive and/or confidential matters
Build and maintain positive working relationships with staff, and the public using principles of good customer service
Develop and maintain a variety of administrative, reference, and follow-up files and records; maintain various policies and procedural manuals
Organize, coordinate, and direct staff in work procedures as necessary
Analyze and resolve office administrative situations and problems
Coordinate with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
Manage all aspects of catering and organizational needs for special events hosted by the department
Department Website Administrator - Web Content Editor
Directed and controlled the operation of the Deli Department by effectively supervising department personnel, ordering merchandise, ensuring customer service and product quality, freshness, and selection
Coordinated and managed the department operations to control costs, met targeted labor, maintained projected margins, and met or exceeded sales goals
Implemented goals and objectives of the company; established schedules for daily store operations; implemented store policies and procedures
Planned, prioritized, assigned, and supervised, the work of staff involved in providing customer service support
Determined and recommended equipment, materials, and staffing needs for assigned operations, maintained a variety of product, inventory, staffing records and prepared routine reports of quarterly and annual employee work performance
Quarterly budget preparation and administration; prepared cost estimates for budget recommendations; relayed justifications for office equipment and staffing; monitored and controlled shrink expenditures
Participated in the selection of staff; provided or coordinated staff training; worked with employees to correct deficiencies; implement discipline procedures
Provided exceptional customer service; recommended corrective action as necessary to resolve complaints
Education
YUBA COUNTY HUMAN RESOURCES SUPERVISORY DEVELOPMENT -
01.2017
UC DAVIS CONTINUING & PROFESSIONAL EDUCATION CLERICAL & ADMINISTRATIVE INSTITUTE -
01.2015
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Outlook
Creativity
Organization
Analytical
Cost Controls
Staff Training
Profit and Loss
Employee Supervision
Customer Service
Scheduling Coordination
Inventory Management
Task Delegation
Merchandising Strategies
Languages
Spanish
Native/ Bilingual
Certification
Principles of Public Relations
Working with the Media
The Nuts & Bolts of Public Relations
Introduction to Public Speaking
Integrated and Strategic Communication Campaigns
Timeline
Executive Assistant
Yuba County Health & Human Services
06.2015 - Current
Deli Department Manager
Winco Foods
06.1997 - 10.2010
YUBA COUNTY HUMAN RESOURCES SUPERVISORY DEVELOPMENT -
UC DAVIS CONTINUING & PROFESSIONAL EDUCATION CLERICAL & ADMINISTRATIVE INSTITUTE -
Principles of Public Relations
Working with the Media
The Nuts & Bolts of Public Relations
Introduction to Public Speaking
Integrated and Strategic Communication Campaigns
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