Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Mari Silagadze

Brooklyn,New York

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience

Work History

Barista

Gulluoglubaklava
Brooklyn, NY
05.2017 - 01.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.

Server

Meat
Brooklyn, NY
08.2019 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Server

Basil
Brooklyn, NY
04.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Business Administration - Business Administration

ASA College
Brooklyn, NY
10.2018

Skills

  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport
  • Stocking Supplies and Retail Products
  • Display Maintenance
  • Menu Memorization and Presentation
  • Team Player
  • Maintaining Clean Work Areas

Languages

Russian
Native or Bilingual
Georgian
Native or Bilingual
Ukrainian
Full Professional

Timeline

Server

Basil
04.2021 - Current

Server

Meat
08.2019 - 03.2020

Barista

Gulluoglubaklava
05.2017 - 01.2018

Business Administration - Business Administration

ASA College

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Mari Silagadze