Mari Stefan
Cape Coral
Summary
Versatile Administrative and Clinical professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EHR systems: PracticeWorks and Dentrix Software. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in fast-paced environment. Self-motivated and committed to providing personalized service and quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Nanny
Mary Kerski
Woodbridge, VA
08.2021 - 02.2023
- Maintained detailed records of the child's hourly activities, shared milestones, and health-related information for parental review.
- Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
- Developed age-appropriate routines to establish structure in children's daily lives, fostering a sense of security and predictability.
- Enhanced children's cognitive development by implementing engaging educational activities.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Ensured a safe environment for playtime activities, closely monitoring interactions while encouraging independence and problem-solving skills.
Dental Assistant
Four Corners Dental Group
Fairbanks, AK
05.2018 - 05.2021
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Demonstrated adaptability by effectively assisting multiple doctors with varying treatment styles, ensuring a consistent patient experience across providers.
- Created complex treatment plans and Educated patients on their treatment options, fostering informed decision-making and adherence to prescribed plans.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced procedure efficiency by preparing instruments, equipment and restocking materials for the room and operation.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Operated a variety of advanced sterilization equipment proficiently, ensuring optimal outcomes each time.
- Assisted in complex and intricate procedures such as full mouth reconstruction, surgical and impacted tooth extractions, alveoplasty, gingivectomy, sinus lift, bone/collagen plug/membrane grafting, implantation, suturing and other surgeries where indicated to rehabilitate and restore function and aesthetics.
- Maintained accurate electronic medical records, documenting relevant information about each patient's procedure and progress during appointments.
- Facilitated seamless hand-offs between shifts, providing comprehensive reports on patient status to incoming staff members.
- Managed pharmaceutical inventory for Oral conscious and IV sedation, ensuring medications were properly stored, logged and readily available when needed during surgery.
- Provided compassionate care to patients during sedation, monitoring vital signs and administering necessary medications as directed by the Doctor.
- Utilized advanced knowledge of surgical instruments aiding surgeons effectively during critical moments.
- Responded effectively to emergency situations, administering life-saving interventions under pressure.
- Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
- Coordinated with dental technicians to ensure precise fabrication of crowns, bridges, dentures, veneers, and other prostheses required by patients' unique situations.
- Improved case acceptance rates by thoroughly explaining treatment recommendations while addressing potential costs, timelines, risks, benefits.
- Assisted patients in navigating insurance claims processes ensuring maximum coverage for procedures whenever possible.
- Served as a mentor to new assistants joining the team, sharing expertise and fostering a culture of learning and growth within the clinic.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
- Contributed to positive workplace culture and team goals by effective communication and participating in regular staff meetings, offering suggestions for process improvements where needed.
Dental Assistant
Nanook Dental
Fairbanks, AK
01.2018 - 05.2018
- Maintained a safe and clean working environment through proper sterilization of instruments and adherence to infection control protocols.
- Staged trays and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Dental Assistant and Patient Coordinator
Alaska Dental Arts
North Pole, AK
12.2014 - 07.2017
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Verified patient insurance eligibility and benefits.
- Reduced wait times by promptly greeting patients upon arrival and completing check-in procedures efficiently.
- Handled administrative tasks such as billing, insurance claims processing, payment and appointment confirmation calls to support office operations efficiently.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Safeguarded against cross-contamination by segregating contaminated items from clean ones and following proper disposal procedures.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Organized special events for patients and families and provided educational resources to assist with emotional support.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted in the training of new Dental Assistant Patient Coordinators, sharing best practices and ensuring consistent quality of service across the team.
- Contributed to the achievement of clinic goals by consistently meeting or exceeding performance metrics related to patient satisfaction and efficiency.
Education
High School Diploma -
Star Of The North Secondary School
North Pole, AKGeneral Studies
University of Alaska Fairbanks
Fairbanks, AK2013
Skills
- Treatment Plan, Coding and Case Presentation
- Data Verification and Insurance coordination
- Patient Counseling and Clinical Support
- Patient Scheduling and Confirmation
- Equipment Sterilization and Maintenance
- Inventory Management
- Cross-Contamination Prevention
- Expeditious Manual Dexterity
- Autoclave Operation
- Dental Impression Specialist
- Full Arch Provisional Crown Fabrication
- Space Maintainer Seat and Removal
- Oral Appliance Adjustments
- Prosthodontic Hard and Soft Reline
- Zoom Advanced Teeth Whitening
- Sedation Monitoring and Recording
- Laboratory Case Management
- Digital and film X-Ray Processing
- Pre/Postoperative Care Instructions
- Acute and Rehabilitative Care
- General, Cosmetic, Restorative, Endodontic, Periodontal, Pediatric, Oral Surgery, Implant and Prosthodontic Dentistry Assistance
Certification
CPR/BLS AMERICAN HEART ASSOCIATION 2022
OSHA and Infection Control Made Easy for Dentistry 2020
Volunteer Dental Assistant for Mission of Mercy 2015
Timeline
Private Nanny
Mary Kerski
08.2021 - 02.2023
Dental Assistant
Four Corners Dental Group
05.2018 - 05.2021
Dental Assistant
Nanook Dental
01.2018 - 05.2018
Dental Assistant and Patient Coordinator
Alaska Dental Arts
12.2014 - 07.2017
High School Diploma -
Star Of The North Secondary School
General Studies
University of Alaska Fairbanks