Mari Stefan
Cape Coral
Summary
Versatile Administrative and Clinical professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EHR systems: PracticeWorks and Dentrix Software. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in fast-paced environment. Self-motivated and committed to providing personalized service and quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Nanny
Mary Kerski
08.2021 - 02.2023
- Maintained detailed records of the child's hourly activities, shared milestones, and health-related information for parental review.
- Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
- Developed age-appropriate routines to establish structure in children's daily lives, fostering a sense of security and predictability.
- Enhanced children's cognitive development by implementing engaging educational activities.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Ensured a safe environment for playtime activities, closely monitoring interactions while encouraging independence and problem-solving skills.
Dental Assistant
Four Corners Dental Group
05.2018 - 05.2021
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Demonstrated adaptability by effectively assisting multiple doctors with varying treatment styles, ensuring a consistent patient experience across providers.
- Created complex treatment plans and Educated patients on their treatment options, fostering informed decision-making and adherence to prescribed plans.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced procedure efficiency by preparing instruments, equipment and restocking materials for the room and operation.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Operated a variety of advanced sterilization equipment proficiently, ensuring optimal outcomes each time.
- Assisted in complex and intricate procedures such as full mouth reconstruction, surgical and impacted tooth extractions, alveoplasty, gingivectomy, sinus lift, bone/collagen plug/membrane grafting, implantation, suturing and other surgeries where indicated to rehabilitate and restore function and aesthetics.
- Maintained accurate electronic medical records, documenting relevant information about each patient's procedure and progress during appointments.
- Facilitated seamless hand-offs between shifts, providing comprehensive reports on patient status to incoming staff members.
- Managed pharmaceutical inventory for Oral conscious and IV sedation, ensuring medications were properly stored, logged and readily available when needed during surgery.
- Provided compassionate care to patients during sedation, monitoring vital signs and administering necessary medications as directed by the Doctor.
- Utilized advanced knowledge of surgical instruments aiding surgeons effectively during critical moments.
- Responded effectively to emergency situations, administering life-saving interventions under pressure.
- Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
- Coordinated with dental technicians to ensure precise fabrication of crowns, bridges, dentures, veneers, and other prostheses required by patients' unique situations.
- Improved case acceptance rates by thoroughly explaining treatment recommendations while addressing potential costs, timelines, risks, benefits.
- Assisted patients in navigating insurance claims processes ensuring maximum coverage for procedures whenever possible.
- Served as a mentor to new assistants joining the team, sharing expertise and fostering a culture of learning and growth within the clinic.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
- Contributed to positive workplace culture and team goals by effective communication and participating in regular staff meetings, offering suggestions for process improvements where needed.
Dental Assistant
Nanook Dental
01.2018 - 05.2018
- Maintained a safe and clean working environment through proper sterilization of instruments and adherence to infection control protocols.
- Staged trays and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Dental Assistant and Patient Coordinator
Alaska Dental Arts
12.2014 - 07.2017
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Verified patient insurance eligibility and benefits.
- Reduced wait times by promptly greeting patients upon arrival and completing check-in procedures efficiently.
- Handled administrative tasks such as billing, insurance claims processing, payment and appointment confirmation calls to support office operations efficiently.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Safeguarded against cross-contamination by segregating contaminated items from clean ones and following proper disposal procedures.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Organized special events for patients and families and provided educational resources to assist with emotional support.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted in the training of new Dental Assistant Patient Coordinators, sharing best practices and ensuring consistent quality of service across the team.
- Contributed to the achievement of clinic goals by consistently meeting or exceeding performance metrics related to patient satisfaction and efficiency.
Education
High School Diploma -
Star Of The North Secondary School
North Pole, AKGeneral Studies
University of Alaska Fairbanks
Fairbanks, AK2013
Skills
- Treatment Plan, Coding and Case Presentation
- Data Verification and Insurance coordination
- Patient Counseling and Clinical Support
- Patient Scheduling and Confirmation
- Equipment Sterilization and Maintenance
- Inventory Management
- Cross-Contamination Prevention
- Expeditious Manual Dexterity
- Autoclave Operation
- Dental Impression Specialist
- Full Arch Provisional Crown Fabrication
- Space Maintainer Seat and Removal
- Oral Appliance Adjustments
- Prosthodontic Hard and Soft Reline
- Zoom Advanced Teeth Whitening
- Sedation Monitoring and Recording
- Laboratory Case Management
- Digital and film X-Ray Processing
- Pre/Postoperative Care Instructions
- Acute and Rehabilitative Care
- General, Cosmetic, Restorative, Endodontic, Periodontal, Pediatric, Oral Surgery, Implant and Prosthodontic Dentistry Assistance
Certification
CPR/BLS AMERICAN HEART ASSOCIATION 2022
OSHA and Infection Control Made Easy for Dentistry 2020
Volunteer Dental Assistant for Mission of Mercy 2015
Timeline
Private Nanny
Mary Kerski
08.2021 - 02.2023
Dental Assistant
Four Corners Dental Group
05.2018 - 05.2021
Dental Assistant
Nanook Dental
01.2018 - 05.2018
Dental Assistant and Patient Coordinator
Alaska Dental Arts
12.2014 - 07.2017
High School Diploma -
Star Of The North Secondary School
General Studies
University of Alaska Fairbanks