Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Certification
Intern
Mari Sweat

Mari Sweat

Medical
Jonesboro,GA

Timeline

Front Office Coordinator

Hematology/Oncology
08.2010 - Current

Diploma -

Jonesboro Senior High

Work History

Front Office Coordinator

Hematology/Oncology
08.2010 - Current
  • Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
  • Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
  • Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
  • Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
  • Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
  • Collect patient and client documents and information upon referral.
  • Collaborated with medical staff to ensure seamless coordination of patient care and timely communication.

Overview

35
35
years of professional experience

Education

Diploma -

Jonesboro Senior High
Jonesboro, GA

Skills

  • expertise
  • Reception duties
  • Front office management
  • Insurance verification
  • Office management
  • File organization
  • Calendar management
  • Process improvement
  • Document management
  • Record preparation
  • Information protection
  • Sensitive information handling
  • Basic accounting
  • Exceptional communication
  • Switchboard experience

Office organization

Meeting scheduling

Patient relations

Filing

Scheduling appointments

Phone and email etiquette

Multitasking and organization

Summary

Knowledgeable [Desired Position] with robust background in managing front office operations and enhancing client satisfaction. Successfully coordinated schedules, streamlined administrative processes, and provided exceptional customer service. Demonstrated organizational and communication skills, ensuring efficient front desk operations and seamless team collaboration.

Work Preference

Work Type

Full Time

Certification

  • CAP - Certified Administrative Professional

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