Cooperative Healthcare Administrator with over 14 years of experience developing effective relationships , with all levels of organization. Determines company-wide staffing requirements and proactively searches for new team members. Improves onboarding and training processes to empower staff. Processes medical documents and maintains medical database.. Demonstrates exceptional skills in communication, organization, and therapeutic interaction, driving innovation and excellence in healthcare settings. Committed to advancing healthcare standards through effective administration and patient-centered approaches. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
· Recruit top candidates using advanced platforms, enhancing team quality and efficiency.
· Post and renew job ads, ensuring consistent candidate flow and visibility.
· Review resumes and cover letters, identifying best-fit candidates quickly.
· Schedule and conduct interviews, streamlining the hiring process.
· Complete and submit interview evaluations, ensuring thorough candidate assessment.
· Coordinate with department leaders to refine job postings, aligning recruitment strategies with organizational goals.
· Streamline candidate evaluation processes, resulting in a 25% reduction in time-to-hire and improved quality of hires.
· Ensured HIPAA compliance and maintained Athena EMR system, enhancing data security and patient trust.
· Checked in patients, verified demographics, updated records, and collected co-payments, ensuring accuracy.
· Handled multitasking with multiple monitors, improving workflow efficiency and reducing wait times.
· Maintained patient confidentiality per HIPAA regulations, fostering a secure and trustworthy environment.
Synchronized appointment schedules and facilitated call transfers to optimize communication effectiveness and promote patient satisfaction.
· Validated insurance details and collected demographics for accurate billing and payments.
· Enhanced patient experience by efficiently managing call transfers and appointments.
· Worked closely with medical staff to streamline call transfers, improving response times and patient satisfaction.
· Administered insulin and provided medication reminders, ensuring patient adherence to treatment plans.
Enhanced patients' quality of life and independence through assistance with daily activities.
· Delivered compassionate patient care. maintaining a safe and supportive environment.
· Performed phlebotomy and wound care, ensuring patient safety and comfort.
· Prepared and managed blood shipments, maintaining strict quality standards.
· Delivered high-quality patient care, managing administrative tasks efficiently.
· Enhanced patient experience through meticulous attention to detail and care.